Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured for everyone's safety. As we have a large fleet of vehicles in the very rare chance that something was to go wrong we can get a replacement vehicle out to you. We also help out other companies in WA.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

Safety, comfort and reliability should the 3 main concerns to any job. That is why all out vehicles are fully equipped with Seat belts and air conditioning. We have also installed GPS tracking on our vehicles so we know where they are at all times and can analyse the driving habits of our drivers.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

2 of the most common questions asked are: 1. Do you have seat belts in your coaches?     Yes. All our vehicles are fully equipped with seat belts for your safety. We know that in WA it is not a law for coaches to have seat belts but our company wants our customers to be safe at all times. 2. Do you have Air conditioning?     Yes we do. All out vehicles are Air conditioned equipped. Your comfort is our second priority. Who would want to travel to their destination getting hot and stuffy with a heap of other people.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have been operating in the tourism industry since 1999 and in business since 1975. We are from WA so know the state extremely well. Our vehicles are GPS tracked so we know exactly where our vehicles are at all times and also how safely they are being driven. We make sure our vehicles are at location early.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Safety, reliability and comfort are our main concern. That means YOUR safety, seat belts, trained drivers, FULL OHS system. Reliability meaning you know your going to be picked up and on time and get to your destination Safety and on time. Comfort: Not plastic public transport seating, coach style seats. Vehicles are fully Air conditioned with friendly helpful drivers.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To get the most accurate quote we need to know how many passengers we will have on-board, What you are wanting to do, as in Start times and end times and locations what you are going to what to go to.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Be as precise as possible with your needs. The more information we have the easier it will be for us to find the cheapest way for you to travel. 2. Know how many passengers you have. We have coaches ranging from 12 all the way to 61 seats. You wouldn't want to pay a 61 seat rate for only 7 people. 3. Limit the number of drop offs or pickups. The more locations we have to drop off at the longer it takes and the more it costs. If you have a number of passengers in the same area pick a central location as the Pickup/Drop off location.

Question 8

What makes your pricing competitive?

Accepted Answer

We do our best to work out exactly what you need before we start the job so you do not have any extra expenses along the way. Who wants to pay for something they are not needing. You also get a luxury coach for your money not an old bus being held together by memory.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been in the industry for a long time. Working with Clients as small as 1-2 customers to Large corporate functions. Some of our customers include AFL clubs, Government agencies, Charities, Schools, sporting clubs and Mining companies. We have even from time to time transported around celebrities and Royalty.

Thomson Coachlines

Business contact details

Business description

Browse wedding car hire experts by suburb

Services

Qualifications

Add your review

Frequently asked questions

Are you an insured business and do you guarantee your work?

What questions should a customer ask to hire the right service professional?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps