Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured and we do guarantee our work. We guarantee our work by inspection of work area. Please ask our technician about this.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We jumped into this line of work due to the flexibility for work and family balance as well as the reward in carrying out the work that we do, to see smiling faces at the end is awesome!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

There are many stories of our customers that you can feel free to ask our technicians and they would be more than happy to share them with you.

Question 4

What do you like most about your job?

Accepted Answer

What we most like about our job is that we look at the job before and then see the after and the results are awesome. To see a smile on the clients face is what we love!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

The question you should ask if you wanted to hire the right service professional is "how they treat the jobs the do? Do they do the jobs they do as if it was their own?"

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I guess the most general question we have is the famous "is that the best price you can do?" Our response is "Yes" as we pride ourselves on looking after the client for referral work.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are very reliable as we treat every client as a priority. We are trustworthy and have had many a time when clients have left the technicians at their premises to carry out work.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

You should hire us due to our attention to detail and customer satisfaction are just some of our great qualities. You can be sure that we will complete every job as though it was our own.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

There a few things we need to know and can vary from job to job due to the scope of work that we do.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Some steps the customer can save money prior to commencement of work are the following: Move all items as been asked to by technician Abide by the requirements we have in our quote information

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Absolutely! If any customer has come through Oneflare, we would love to offer them a 10% discount on whatever work they are planning to get done if the job is accepted.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive for the work we do. We back our work from beginning to the end. We pride ourselves in our work.

Question 13

How do you normally charge for your service?

Accepted Answer

Depending on the scope of work involved in the job, we charge accordingly to solve the issue that the client has.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in: Shower & Balcony Leak Detection & Repairs Shower Cleaning & Repairs Tile & Grout Cleaning & Sealing Epoxy Regrouting Bathroom & Shower Makeovers Anti-Slip Tile Treatment Stone Cleaning, Polishing & Sealing Slate, Marble, Porcelain & Travertine

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

The Tile Rescue Team has a combined 25+ years experience and is now leading the way in wall and floor tile and grout maintenance. Our experts offer genuine advice and long-term solutions.

Tile Rescue Essendon

Business contact details

Business description

Services

Qualifications

Add your review

Reviews (1)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps