Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, Fully insured. All work guaranteed, If we plant it; it will grow. Plants professionally chosen for you to ensure suitability to your garden.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Plants and gardens are a life long passion of mine, dirty fingernails and grubby hands are a fair trade for access to all of the wonderful flowers and botanical wonders we can access and grow so readily.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Owners all want the best for their gardens and, generally have a real love of their plants and garden which to me is a delight,to foster and promote.

Question 4

What do you like most about your job?

Accepted Answer

The best thing about my job is creating a garden in which the plants and the owner can cohabitate and flourish and be the best they can possibly be.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you understand what I want my garden to become, can you find me a pink Brugsmannia ? Can you identify this plant? (All questions quite important)

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers generally ask when can we commence work and we usually say,"We can be there tomorrow!" We give an accurate commencement  time, no need to hang around waiting for us to appear.We will always contact you should we be delayed.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We take pride in our work and guarantee we will work professionally to create a durable and attractive garden with the lowest maintenance possible. You can talk to our existing customers regarding our work

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

With our experience, we can usually suggest a plan to obtain the results you need at the best possible price, we will source superior plants and services at lower prices than retail.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We will obtain all requisite details we need ,at our first meeting, normally on site. We welcome a list of requirements,if you wish to provide that, also of any prior works to be undertaken prior to us commencing work.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

First think about what features you might like to have in the garden. for instance paving type, garden edging treatment, or particular plants you might be attracted by. Then think about the style of garden, might be totally modern, period style to match your home, or whatever your personality and purse might want. Next, purchase as little as possible for you garden as we are expert in finding the right plant/product or service at the best possible price

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are happy to provide a prompt, on site, meeting at no cost to you to demonstrate our superior expertise and experience and our ability to produce a price you will be pleased with.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is always competitive, as we don't mark up products and services, we only use the very best products available and we will always happily justify all costs to you.

Question 13

How do you normally charge for your service?

Accepted Answer

We provide detailed estimates prepared from your plans, with approximate costs and timing required to complete. Method of payment is normally paid progressively as job is completed

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We cover all aspects of garden restoration, improvement and maintenance from brand new gardens to major hard landscaping, like stonework, irrigation installation and repair, rainwater tank installation and advanced tree planting.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are qualified horticulturists with Cert IV in Horticultural Practice and will always be there when you need our services;  reliable and tidy in work . We know our trade and how to make your garden stand out!

Toffs Garden Service

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