Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We guarantee our work. For example if you sign up for a website fix and something, for any reason, does go untoward, we will work on it until it's fixed.

Question 2

What do you like most about your job?

Accepted Answer

We here at VIP Websites get real joy out of fixing those headache problems for our clients. So many of our customers have mentioned they would be forever lost without us :)

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

These are the questions customers should ask before joining a website company: - How secure is your server? - How are your websites maintained? - Do you let the client have their own account, or do you purchase everything in your own name? - What are your support lines like, is it in Australia?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers would normally ask us about how to get Wordpress working, how to edit DNS records and other website troubleshooting. We like to do the work for them but also teach as we go so that the customer is empowered and understand exactly what we're doing.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a small company that relies on positive customer reviews. We don't want to be like so many organisations who are more interested in taking your money than doing the work. We are also extremely qualified in broad areas.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We get involved with out clients whenever they need us. Along with our low cost, our aim is to make sure we are giving our clients a return on investment. We understand how websites work. Contact us to be treated like a VIP!

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The typical things we need to know before we can provide a quote are normally website address and perhaps access to get the files.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

SSL certificates are becoming a huge player in the online world nowadays. This has to do with making the Web more secure - And Google favours SSLs as well. We offer FREE SSL certificates for a limited time only.

Question 9

What makes your pricing competitive?

Accepted Answer

We have low overheads, so we can drop our prices right down and yet still offer such a quality service.

Question 10

How do you normally charge for your service?

Accepted Answer

Save by purchasing 12 months in advance. We will never create binding contracts. Our monthly plans are very affordable and you get the support you need.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We understand that people in business these days do not have time to worry about their website and emails. Our business is built upon managing our clients' web worries so that they don't have to, and they can get back to business. This is all at a crazy low price.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Web hosting, email troubleshooting, DNS explanation and fixing, SEO, AdWords, Website Security, Web Development. These are just some of the things we are experts in.

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