Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

• There are no guarantees in the legal world, just justice.  • However, we do guarantee we will work hard to determine the best option to obtain the best outcome for our clients.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We have a highly talented team of dedicated professionals that leverage each-other's synergistic skills to deliver outstanding results for our clients.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

• There are too many to mention.  • Check our numerous Google Reviews for examples.  • Contact us for specific examples.

Question 4

What do you like most about your job?

Accepted Answer

• Achieving outstanding results for our clients.  • Working with a team of professionals.  • Check our numerous Google Reviews for examples.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

• What RESULTS has your law firm achieved with similar matters?  • How many Google Reviews does your law firm have?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

• How do I get out of this mess?  • We answer this KEY question in plain English and guide our clients through the process, so they can move on with their lives.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

• Our 85 year history (our firm was Established in 1935), our experience and the outcomes we achieve for our clients.   • Refer to our Google Reviews.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our numerous Google Reviews confirm our Dedication to our Clients & the Positive Results we achieve.  Established in 1935 - Impeccable HISTORY, CREDENTIALS & EXPERIENCE.  We are a Results Driven Commercial Law Firm.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

• The background of the situation.  • Review of all details/facts.  • Assessment of options available and determination of which option will provide the best outcome.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

• Provide a bullet-point summary of their situation.  • Email us all relevant documents, evidence, photos, etc.  • Keep us informed of any changes.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

• Given the amount of work we receive from Oneflare, we give Oneflare clients a 20% discount on our fees.

Question 12

What makes your pricing competitive?

Accepted Answer

• Our fees are lower than comparable law firms.  • The RESULTS we achieve make our fees VERY COMPETITIVE (check our Google Reviews)

Question 13

How do you normally charge for your service?

Accepted Answer

• We do everything possible to keep fees as low as possible. Clients are ALWAYS in control of our fees.  • We always take the MINIMUM legal action to keep costs as low as possible making sure we achieve the BEST OUTCOME / RESULT.  • We only recommend the action we would take ourselves.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

• DIVORCE / FAMILY / RELATIONSHIP LAW  • PROPERTY & CONVEYANCING LAW  • WILLS, ESTATES & PROBATE LAW  • TRAFFIC LAW, INTERVENTION ORDERS & CRIMINAL LAW  • BUSINESS LAW

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our firm was Established in 1935. We have an impeccable HISTORY with solid CREDENTIALS and positive RESULTS (refer to our Google Reviews).

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