Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are required by the Institute of Chartered accountants to have $2,000,000 Professional indemnity insurance.  We guarantee our work and our proud of the quality and insight of our work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I love working with numbers and the law. Accounting enables me to do both and get the pleasure of really helping people in a meaningful way.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

“Happiness is a warm puppy.” Charles M Schultz  Or, if you don’t have a warm puppy at hand, a really awesome accountant can work too.  But don’t just take our word for it.  ! “Nimbus is fantastic — a real life-saver!  It’s saved at least a quarter on our annual accounting bill, and because Nimbus  understands us and our business , we get really solid advice.”  Michael Greene Antiques   Michael and Victoria Greene are a Woollahra institution and whilst they love the elegance of the past they embrace the efﬁciency and convenience that the latest technology provides.  ! “Seeing our Nimbus Accountant is a pleasure, not a chore. Nimbus has made a profound difference to my business and eliminated a whole bunch of unnecessary stress.”  South Paciﬁc Paper  ! ! ! ! ! ! ! Hayden Rorke is well known ﬁgure in the Australian Paper industry and has found Nimbus is just what he needs to manage his wholesale paper import business.  ! “It’s like having an accountant and a business mentor all in one. And it’s nice   to have an accountant you can bounce ideas off who doesn’t charge for every   conversation.”  Minomic International Limited   Brad Walsh is a world renowned biochemistry professor and the MD of bio tech business Minomic. As a public company with external investors along with frequent applications for research and development grants, there are a mountain of statutory and management reporting requirements, not to mention having to satisfy the company auditor.  “By replacing our full time bookkeeper with Nimbus we have reduced our costs, improved our reporting quality and timeliness and taken away a huge headache”.   Business365   After 22 years in marketing and strategy with Microsoft  in the United Kingdom and Australia, Martin established Business365 consulting to organisations in the Asia Pacific region on marketing Cloud Based Solutions.   “Constantly travelling means I need an office that easily moves with me and is secure. Nimbus provides an environment that is readily accessible and convenient. When I am jumping between time zones, it is great to know I have someone constantly monitoring my financial affairs so I don’t have to worry about them.”

Question 4

What do you like most about your job?

Accepted Answer

Helping people to have a better life. By assisting in the client forming a plan to meet their financial objectives and seeing the relief when the administration is so easy is a true joy.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

1) What are your qualifications 2) What experience do you have 3) Who are your clients 4) are you affiliated to any corporate 5) How do you charge 6) What is your availability

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1) How do I make my administration easier?  Using Nimbus and cloud computing  2) Is cloud computing safe?  Cloud accounting is even more secure than your current system and follows the same standard of security as internet banking. Nobody can access your data without your password. All data in the cloud is automatically backed up. Bonus!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are exceptionally well academically qualified  and have a vast amount of directly relevant experience.  Our long clients often express their confidence in our advice and integrity.  We often provide advice which is financially detrimental to us but advantageous to the client, firstly as that is our nature and secondly our business ethos.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Why Nimbus?   WE'RE ALWAYS HERE  Even with all the technology in the world, good business is about people. We offer direct one-to-one interactions with your accountant as you need it. We understand business isn't just 9 to 5. We will be available when it works for you.   WE'RE READY TO HELP  We really are here to help. Whatever the issue, we will bring our expertise, experience and network of contacts to provide bespoke solutions. We love helping you and we’re equipped to do just that. So, when you call Nimbus, you’ll speak to someone who can solve your problem.  EXPERTISE  We’ve got accounting degrees, post graduate qualiﬁcations, ASIC registrations, Financial planning qualiﬁcations, Registered Tax Agent, Mortgage brokering, Professional Accounting Body membership and decades of hands on experience. At your service.  FLEXIBILITY  Clients change their businesses and lifestyle needs and we are quick to adapt and meet the new challenges. We operate quickly for smooth, painless changes: we move fast and we love it!   NO ONE-SIZE-FITS-ALL SOLUTIONS  We don’t use scripts to solve problems, we use our brains. We'll help you ﬁnd the best solution for your needs, not what suits us. If you end up spending less with us, that's great!   WE WORK FOR YOU  We work for YOU. Not the Tax ofﬁce or any other Government agency, not a big institution.   Our sole aim is enable you to achieve your goals.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Nature of the business Turnover Number of employees and payroll frequency Number of transactions Suburb Services required

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Change to a cloud accounting system that has bank feeds and "smart coding". Saves doing data entry and bank reconciliations  2) Spend more time on the business and less on administration  3) Have a tax efficient structure

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

The first consultation is free and the first 3 months accounting systems are also free.

Question 12

What makes your pricing competitive?

Accepted Answer

We automate the administrative process and have the appropriately qualified and experienced people support you and your business.  We have a long and successful history of automating administration processes to reduce not only our costs but also how much time you spend on distracting administration.

Question 13

How do you normally charge for your service?

Accepted Answer

Packages  What kind of cloud are you? [packages]  Choose which package suits your business and budget best.  Cirrus   from just $150 per month  Ideal for lone rangers, sorry, sole traders.  - We’ll set you up on cloud software (and teach you how to use it)  - Six monthly meeting with your Nimbus accountant to assess your business goals  - Annual ﬁnancial statements, returns and minutes  - Income tax returns  Nimbus  from $250 per month  Ideal for most small and medium sized business  - We’ll set up on cloud software (with training, upgrades and support)  - Your own dedicated Nimbus accountant who will get to know you and your business  - Monthly in-depth reports on your business performance to help with managing your   budget and cashﬂow  - A meeting every six months to assess your business goals  - Year end accounts and documentation  - We’ll reconcile and submit your quarterly GST  - ASIC annual return  - Tax admin  - Bi-monthly performance reports  - Regular updates and advice to keep you informed of the relevant tax and business   issues  - Free phone support  Cumulo-Nimbus  from $500 per month  This is what is known in the accounting profession as ‘The Perfect Storm’.  You get all that the Nimbus package offers plus   - Full administrative support  - Management of all your banking processes  - Invoicing & billing services  - Payroll services  This package is completely customisable to your particular business needs.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are focused on serving individuals and small businesses. We can take over all your administration and managing your finances or just the aspects you want us to help with.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

EXPERTISE  We’ve got accounting degrees, post graduate qualiﬁcations, ASIC registrations, Financial Planning qualiﬁcations, Registered Tax Agent, Mortgage brokering, Professional Accounting Body membership and decades of hands on experience. At your service.

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