Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured & members of The  Master Painters Association.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Its a family business we come from a large family of decorating craftsmen.

Question 3

What do you like most about your job?

Accepted Answer

We enjoy the transformation on all properties and love making our clients happy.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

License details company and supervisor  Ask for references or to see photographs of work completed

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most client ask if our price includes all materials and labour and the answer is YES. We also prepare your property covering all surfaces before we paint. We also guarantee all of our work.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a second generation family business with over 30 years experience.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We are professional and service commercial & residential clients. We pride ourselves on minimizing disruption to your home or business.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The area to be quoted  Interior ? Exterior ? New surfaces? New construction? Renovation? Or a simple a update ?  Investment unit ? Rental ?  When would you exect the job to start if you accepted the Quotation? Postcode ?

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Remove all furniture from areas that are to be painted Cover all items up to protect Remove any pets from the areas

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Mention you seen us on Oneflare to receive a free quotation and 10% discount.

Question 11

What makes your pricing competitive?

Accepted Answer

No fuss No Obligation, Free Quotation

Question 12

How do you normally charge for your service?

Accepted Answer

We follow the guidelines set out by Fair Trading on contracts and payments. A 10% Deposit of the contract price is required if the project is $20K or less and a 5% Deposit if the contract price is exceeds $20K.  When the contract of the project exceeds $20K progress payments are scheduled as part of the contract on completion of stages.  We accept Direct deposit, cash, cheque and Visa payments.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all Exterior & Interior Finishes.  *Spray Painting  *Colour Consultation *Paint matching *General interior and Exterior finishes  *Texture coating (Brush, roll-on, Trowel-on, membrane) *Wall coverings ( Wall paper, fabrics, foils) *Timber Staining  *Anti Graffiti *Heritage Restorations *Floor coverings  *Decorative Finishes  *Lead treatment  *High pressure cleaning

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Well its been a family tradition, my father is a painter and his father, and my brother and I have also carried on the tradition we have over 30 years experience. Its been a family business.

Pacha Painting Pty Ltd

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