Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our company has all the necessary insurance and guarantee all work, we provide certificates for most trades and appliances used. All material used is purchased in Australia and where necessary can provide these details.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are all trades used licenced? Will we be entering into a contract? Can you show me past projects? How much experience do they have? Will there be someone in charge of the be there at all times?

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers usually ask questions such as what finish will it look like and how fast can it be done,  We try and provide images on how it will look based on past works and pending on weather an any unforseen issues we are usually accurate on how fast it can be done.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Being a family man, our purpose in life is to provide the best service we can, so that we can provide for our children. We treat each job and task as if it was our own so we take pride in our work.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Adjotah provides a honest and reliable service. We have an eye for detail and implement oh&s procedures to ensure all tasks are completed without any issues. The ability to have major trades in house allows us to be competitive in costing works.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The typical things we would need to know is:  - when is the project going to commence and if there is a time requirement to complete. - Are we going to assist in applications and designs.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can save money by gaining access to the discounts we receive from our suppliers. Customers also will be provided with accurate quotes so there are no variation. We can also save the customer money by providing a cost plus agreement.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

No obligation free quote, Our company will provide all customers assistance in making sure all applications and any necessary documentation is properly submitted.

Question 9

What makes your pricing competitive?

Accepted Answer

Our prices are competitive because our trades are all in house. We are able to provide an instant quote without having to go out to tender for trades prices. Our prices are relevant to todays award wages for trades and labour.

Question 10

How do you normally charge for your service?

Accepted Answer

We normally charge a lump sum fee for most of the works we take on. If however the task is minimal we will charge an hourly rate plus material. Pending on the size of the project a small deposit is usually requested.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

With professional in house trades, we are able to specialise in many trades and the ability to coordinate projects so they run professionally and on time gives our company that edge.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 20 years experience in the building industry, I have completed projects ranging from 120 units to commercial fitouts as well as landscaping and concrete works.

ADJOTAH Pty Ltd

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