Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We guarantee all work for a period of 12 months with no other cost involved, excluding malicious damage caused due to negligence. (eg. hanging off pelmet lights.)

Question 2

How did you decide to get into your line of work?

Accepted Answer

How i decided to get into my line of work is that as a youngster i always had the interest in electrical wiring controls from doorbells to remote control cars, i always wanted to know how they work

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I had one customer who had 3 kids which were so curios of what i was doing they wanted to jump into the roof with me.. ofcourse i didn't mind and aloud them to come with me and see what i was doing..

Question 4

What do you like most about your job?

Accepted Answer

what i like most about my job is the amount of satisfaction and how pleased a customer is when the job is complete, eg. when the lights are turned on for the first time in a kitchen ..

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

questions customers should as to hire the right service is that whether this service technician is fully qualified and ready and reliable to the job at hand and complete it satisfactory.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The question most customers ask is "what do you think of this idea" and we always provide answers to all the ideas our customers have because at the end of the day your satisfaction is what we thrive to succeed

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

What makes us the more reliable and trustworthy person for the job is the customer satisfaction is our number one priority and you will be pleased with our service...

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

You should hire always on electrical because our customer satisfaction is number 1, you the customer will help our business grow with the word of mouth and we will insure you are 100% satisfied

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

things that we would need to know before we start work are,  Location of job Earliest time we can start Type house (single story brick veneer) Parking availability

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

customers can save money before we start work by organizing the area the wish the work to be done to be clean and all things around to be removed to limit the amount of cleaning to be done

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Mention one flare in our conversation and receive a $20 discount on the final service price, please assure you mention this on our conversation so there is no confusion

Question 12

What makes your pricing competitive?

Accepted Answer

If you are not completely satisfied with our pricing you may get another quote from elsewhere but i guarantee you, you will not be disappointed with our service..

Question 13

How do you normally charge for your service?

Accepted Answer

Our charges drop quite substationly when more than one job is required at a time but a broad outline of our prices will be discussed and an estamate of price range will be given to the customer, once the job is properly assessed.   eg. replace light in lounge room  with an oyster fitting, $100-$180

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We can offer all types off services but our specialty is lighting, including  downlights, pendant lighting, strip lighting, fan installation, sensor lighting and oyster fittings.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Always on has licensed electricians and is always ready for the task at hand, with experience in all aspects of the electrical systems, licensing include electrical license, data license, epw license and c-bus wiring systems

Always On Electrical

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