Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have liability insurance to 20 million dollars  All my work is guaranteed for at least 1 year and can be extended in certain circumstances

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

Is he local the area How much experience has he got Is he licensed  Does he charge a service call Will he arrive on time Is he neat an clean

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Always on time if I'm late you get your money back  I also have been police checked and I have the appropriate certificate

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

I am always on time all the time .we don't charge a service call and supply a fixed price for all jobs.every job comes with a guarantee of quality workmanship always completed by licensed tradesmen only we pride ourselves in same day service with courteous tradesman

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What type of job it is  What material is required to complete job A good description of job Location of the job

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Please give the correct information about job Ask for a fixed quote  And then ask for your discount  Pay with credit card

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Unblock drains from 50 dollars  Clean gutters from 150 dollars  Supply and fit new tap washers from 80 dollars  Repairs to toilet cistern from 80 dollars

Question 8

What makes your pricing competitive?

Accepted Answer

No service call pensioner discount credit card payments competitive hourly rate No overcharging of any jobs all pricing explained in detail

Question 9

How do you normally charge for your service?

Accepted Answer

I don't charge a service call .I supply a fixed price for every job.I take cash cheque or credit card and give a receipt for every payment

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in roof leak and roof tile reprinting  Blocked drains and repairs camera inspection  Gutter cleaning and repairs plus installation  Skylight installation

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 35 years as a plumber and roofer specializing in home maintenance and renovations I also specialise in roof renovations and repairs including reroof and new roofs

Anytime plumbing and roofing

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Are you an insured business and do you guarantee your work?

What questions should a customer ask to hire the right service professional?

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