Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured. If we don't complete a job to your satisfaction we will return if the fault is ours.

Question 2

What do you like most about your job?

Accepted Answer

Making gardens better, healthier and aligned with how customers intend to use them. Having great relationships with our customers.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can you clean out the gutters? Yes! Can you revive my plants/lawn? Possibly! Do you work at weekends? No, we spend time with our kids!

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

All of us take great pride in our business and in our work - a job done poorly makes everybody feel bad.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We provide garden maintenance and landscaping services, backed by our practical and academic experience in both landscape design and horticulture.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Every job is different so we prefer to see every garden before quoting. Be wary of gardeners that don't do this!

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Make sure your green bins are empty and always be at home when agreed because we DO turn up on time!

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you have ongoing work speak to us about trialling us for the first visit, sometimes we like to prove our worth!

Question 9

What makes your pricing competitive?

Accepted Answer

The level of care we provide, plus our efficiency and the personalities of our staff, make us worth every dollar.

Question 10

How do you normally charge for your service?

Accepted Answer

Maintenance work is generally charged by the hour. Some jobs involve more risk, machinery or materials and these may be charged differently.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Plants, landscape design, skilled and efficient garden maintenance - we try very hard not to be just 'guys with power tools'.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Maintenance? We do it all, fast, very well and on time!  New planting? We have decades of combined experience and Horticulture Cert. 3 qualified gardeners. Landscaping? We offer a full range of solutions including design, soft and hard landscape.

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