Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our business is insured and have been for over 20 years. All workmanship is guaranteed as per all qbcc requirements

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was 14 and was going well at school but didnt like it. I spoke to an English friend of mine quite a few years older than me and said i wanted to quit school. He gave me an apprenticeship immediately, and within 4 years i was running projects.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I dont have one favorite customer story. Have had many excited and very happy customers in the past. I think as long as at the end of the project i walk away knowing the customer is happy

Question 4

What do you like most about your job?

Accepted Answer

Customer satisfaction. I like to turn dreams into a reality. there is nothing better then looking back at the end of the day and saying i built this

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

3 quotes definitely Is the person insured, licensed and registered Do they have experience in this type project. where have they completed this project before and for whom

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Major question people ask of me is "We dont know what we want. do you have any suggestions" I try at our first meeting to discuss any issues i foresee arising on your project. I spend a great deal of time determining exactly what you want and explain the processes.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have Referees available to vouch for the company who we have done projects for the last 15 years, and continue to do work for these individuals and companies

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

34 years experience in constructions in all aspects from home renovation through to new home builds Carpenter license Medium Rise builders license Insured Workmanship guaranteed Projects completed on time and on budget Eye for detail Referees available upon request

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Photos, so we know what we are dealing with. Access to site Time frames for start and completion What product you are using.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Talk to us about what you want and need and we can tailor a package to suit your budget, we may know some alternatives that are v Know the product size, colour, brand before you start Have the site prepared for us to arrive and start work immediately. (a clean site is a happy and productive site)

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are always approachable with any quote, we can look at this quotation and beat it if it is a genuine like for like quote

Question 12

What makes your pricing competitive?

Accepted Answer

Being experienced in construction for 34 years, we are knowledgeable in all facets, so fewer mistakes are made making a faster cleaner and more productive site. So we are competitive in pricing as we dont need to experiment on your project

Question 13

How do you normally charge for your service?

Accepted Answer

We have set project costs for example a deck. If you want to supply material we can work on a day rate or even hourly

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Carpentry Decks,renovations,conversions. Can manage the project from conception and completion, giving you peace of mind the project is in good hands

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

34 years experience Carpenters license Medium builders License Experienced in all aspects of construction from home renovation to new builds

Prime Constructions Australia

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