Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, I have comprehensive business liability insurance so you are protected from any damage that may occur to your property and I also have workmen’s compensation insurance where my workers and I are protected when working on the project. Yes, I do guarantee not only my work but also that I will complete the work in the stipulated time period.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I got into the painting line, as I have a passion for beautifying objects and seeing the results of my work – in fact, the very idea of seeing the building or the project literally transform before my eyes are something that brings me immense pride & joy. In addition to it, in this line, I learn about managing both the business as well as finances.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One customer, I will never forget is a lady, a senior citizen. She wanted her entire house to be painted in a dark yellow. I rather advised her to go with a lighter cream for the interior, which she would then be able to use with blue, cream, yellow, red or even green curtains and upholstery. Else, she would be stuck with very few colors that would go with the walls. She not only agreed but later wrote a glowing testimonial for me as well.

Question 4

What do you like most about your job?

Accepted Answer

The fact that this is not a stagnant field, but is always evolving, is what I like most. There are always new textures, new surfaces to work on. The job does not only involve painting, but it involves advising customers and consulting with clients as well. It involves managing different aspects of the business as well as finance too.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

In order to hire the right service professional, the customer should find out how long the person has been in business. If he or she has employees. Does he or she have a state issued licenses, compensation, insurance, and general liability insurance? What kind of preparation work does he or she do, can he or she provide references, and finally can he or she provide recommendations for the project.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers commonly ask: If I have insurance -  Yes, I do have comprehensive business liability insurance as well as workmen’s compensation insurance. Do I do background checks on the workers – Yes, I do a thorough background check and also check for criminal backgrounds specifically. Are the workers my employees or subcontracted – they are all my employees.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

The reason I am the most reliable and trustworthy person for the job is that my crew consists of reliable and honest people who have been hired after a thorough background check has been initiated. This includes criminal background as well. I give an estimate which holds good with regards the price and the time frame. There are no hidden surprises in either case.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We provide quality work which is guaranteed, my work is cost effective yet long lasting and durable. guarantee can not find anywhere also.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

You must know the size of the project, the time period, the surface you will be working on, the number of people that will be required for the project, the materials which will be used, how labor intensive the work is and what are the pre and post activities that need to be conducted.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

I give the customer the option of purchasing his or her own paint. I ask them to remove vines which are off walls as well as to cut back bushes. I ask them to clean mold, moss and algae as well as remove obstacles, this allows me to spend the time of my painters on actual painting jobs rather than these ones.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Special offers are working flexible timing to suit the customer, offering free estimates, guaranteeing the work as well as the timeframe for the job, providing references and projects that I have worked on which they could check for themselves, providing discounts to those customers that come via referrals and other such offers.

Question 12

What makes your pricing competitive?

Accepted Answer

I always tell customers price is very important in good quality in material and labouring, for any small business 1 or 2 family operator, can give cheap price to keep them self busy and on the way taking some short cut in material and workman ship so we pay good to get good job and no under cuts

Question 13

How do you normally charge for your service?

Accepted Answer

written invoice, and stages of progress. 1- deposit 10% which is cover the material, 2- first progress payment %60 of job 3- final payment after completion.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I undertake all kinds of painting jobs from a painting of walls to remove graffiti to repainting the exteriors or interiors of homes, apartment complexes, roof painting and more. My specialization is in  heavy as well as light Industrial projects.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have completed my technical schooling after post-secondary training. I have over 13 years of experience in commercial as well as the residential projects including high rise buildings.

Aussie Choice Painting And Decorating

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