Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

B&S Plastering is fully insured and all work is guaranteed.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was always going to be a plasterer. My Father, Mark Billerwell started B&S plastering in 1973. I took over the reigns in 1993 & my Brother Scott joined the team in 1998

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

There are lots of good stories, If you're really that  interested in hearing one, Get us to come around to give your home a facelift and we'll tell you one over a coffee.

Question 4

What do you like most about your job?

Accepted Answer

I love working with my hands, I enjoy standing back & looking something that our team has built. I enjoy seeing the the face of a happy customer. As I always say-If you're spending 40 hours a week doing something- You'd better love it, or move on!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

For peace of mind on any job you should really ask if the business is insured. Ask the tradesperson if they are experienced to do the works that you require.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you do small jobs? Yep. Can you organise a painter? Sure can. Would you like a cup of coffee? Yes please!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

When you run the oldest plastering business in the ACT region, If you can't be trusted- I don't know who can!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

B&S Plastering is a family owned & run business that has been servicing the ACT region since 1973. We are career plasterers who are professionals in all aspects of plastering.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Have a good idea of what you want. Are there any time restrictions for access? Will you be claiming works on insurance?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Good ways to save. 1. If you are able, move furnishings or clear the work area. 2. Do some of the demolition works that you are confident with. 3. Do not try to do the plastering yourself! Too many times we have had to demolish attempted plastering :)

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you make one of our team members a coffee, you will receive 1x free charming smile. This month only.

Question 12

What makes your pricing competitive?

Accepted Answer

I don't think that we are either the cheapest or the most expensive. We offer a quality service for a fair price. The benefits of a premium job for a fair price will always beat saving a few dollars for a cheap bad job.

Question 13

How do you normally charge for your service?

Accepted Answer

We will quote for a job as a lump sum amount inclusive of GST. There will be no hidden costs, such as Tip fees.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in: Setting, sagging ceiling repairs, metal stud work, suspended ceilings, cornice, sound proofing, fire rating, water damage repairs, Renovations, extensions, new homes, shop fitouts, Insurance work, Covering brick walls, bulkheads

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our team has been servicing the ACT region for over 40 years. We are all career plasterers. We have worked in many prestigious & heritage buildings in the ACT including: Parliament House, Old Parliament House, The Lodge, The War Memorial, The National Library, The National Art Gallery.

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