Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We want you to be 100% happy with your job! We offer revisions until you receive your project/ item the exact way you want it! We have copywrite insurance.

Question 2

What do you like most about your job?

Accepted Answer

Its different EVERYDAY! Each client has a different set of needs and wants. I get to work across multiple industries and learn so much about different businesses. I love what I do!

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is your background / experience / qualifications. Do you have referrals Can you show me some previous design works you have completed How are you contactable and during what hours

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is the standard turn around time for projects? This is a tricky one! And it really does depend on the size of your project, how many revisions you need and also the time of year.  We always try to fit in around your deadlines, so if you let us know your project timeline, we will tell you if we

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Take a look at some of our reviews - We do the job to spec, to budget and timeline! We value word of mouth referrals and repeat business! http://www.cgmarketing.com.au/

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

A little about me!  My name is Cassandra, I am based in the heart of the Gold Coast Queensland. I hold a Bachelor of Business (Marketing) I have over 10 years experience in Marketing industry and 7 years experience in Graphic Design.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

- The Type of project - How many pages is your project? - Are you supplying the proof read written copy? - Are we sourcing images / stock imagery?

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Have your copy proof read and ready to go! This way there are no revisions with copy issues - Have an idea of the style you are after - That way we can get it right the first time

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We also offer a pre-paid service that allows you to pre-purchase 10-hour blocks…. best part here is we give you a 10% discount off our standard hourly rate!!

Question 10

What makes your pricing competitive?

Accepted Answer

We also offer a pre-paid service that allows you to pre-purchase 10-hour blocks…. best part here is we give you a 10% discount off our standard hourly rate!!

Question 11

How do you normally charge for your service?

Accepted Answer

We work with our clients in one of two ways: Fixed Quote – No Hidden Surprises. We work out exactly what you need and what your budget allows, and provide you a fixed quote for your project.   Pay-Per-Hour This is for those smaller projects or one-off fixes.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I really love working on all aspects of design - it makes no two days the same.   I do have a lot of experience in brochures and long text documents.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 10 years experience in Marketing industry and 7 years experience in Graphic Design.   I run a small freelance graphic design company and can be contacted via email or phone.

C G Marketing

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