Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Chesters Electrical is fully licensed and insured and at Chesters Electrical we offer a lifetime guarantee on all work carried out by us.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My dad was a Plumber, he owned his own business. I was always good at working with my hands and wanted to do a trade where I could see the results in the work I completed.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have many stories to tell most of them regarding run ins with possums in roof cavities or small spaces. Ask me on site and I will tell you some more!

Question 4

What do you like most about your job?

Accepted Answer

The thing I like most about my job is the social aspect of speaking and meeting all sorts of different people, also seeing the look on their faces when the job is completed and they are happy with the end result.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

The most important questions a customer should ask are if the electrician is licensed and insured, they should also check reviews on the business they are looking at dealing with.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you service all of Canberra? Yes we service all of canberra and surrounding regions. Do you do emergency work? Yes we offer 24/7 Emergency call outs. Do you offer seniors discount? Yes we do.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Chesters Electrical is focused on delivering quality and professional services with a high level quality of customer service. We strive to uphold a great reputation in the electrical industry.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We offer lifetime guarantee on workmanship and also provide upfront quotes so no hidden costs at the end of the job. We provide prompt and professional service with guaranteed customer satisfaction.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The more details you can supply us with the more accurate the quote will be.  We need to know things like location of property, roof type, access requirements, and your location.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can save money before we start the work by: *Having an idea of what you would like completed. *Leaving access for the electricians to access switchboards, GPOs etc.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Chesters Electrical offers a free safety inspection. The safety inspection covers a general check over your switchboard and electrical installation to make sure that your family is fully protected.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive because it is a very competitive industry and we are constantly doing market research so we stay competitive with the rest of the industry.

Question 13

How do you normally charge for your service?

Accepted Answer

We normally charge a service call for the first visit to your property, and then an hourly rate for any further work.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Chesters electrical covers almost everything in the Electrical industry, though we mainly focus on the domestic side of the trade.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Chesters Electrical employs full qualified electricians, qualified in Electrical, Solar and split system airconditioning in Canberra and surrounding regions .

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