Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am an insured buisness and as I am a contractor I will offer a safety electrical certificate that guarantees my work

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was working on the mines for a while and didn't enjoy the 12 hour days in the blistering heat so I came back down to perth and started my own buisness and have never looked back i enjoy the responsibility of being my own boss and providing a professional service to my customers

Question 3

What do you like most about your job?

Accepted Answer

As I have been in this industry for 10 years now I am very confident in my work and very fast at what I do. I like upgrading houses and making houses safer for customers so not only they look better but is safer for future

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should ask if the service is a qualified contractor and do they guarantee his/her work with a electrical certificate. This tells the customer that the service is qualified and they will do the job properly and in the worse case scenario something goes wrong you will have al there details

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do I charge a call out fee - no  Do I provide a free quote - yes  Do I work Saturdays - yes

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I work for myself so whatever work I do reflects on me and my business, as i am trying to build a customer base with my customers I want to insure them they are getting the best work done possible. I am always on time and reliable. I am flexible and usually try to work around your time schedule

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

As it is just me I want to grow my business and to do that I want to keep all my customers I do work for I will do that by offering a reliable and friendly service as well as  professional  electrical work

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To provide a quote to a customer I will need to know what work they would like done, details on the job  eg how many power points or lights, how accessible is the Job eg is it time or tin roof is it cavity walls or internal walls, what are you supplying and what will I be supplying

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To save money a customer can supply materials such as lights if they needed, they can also save money by having a list prepared of everything needing to be done as i mostly charge by the hour  it is better to get a few things done around the house instead of just one little job

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

10 watt LED down light $20 each  1 x double power point installation (cavity wall ) $120  3 x double PowerPoint installation ( cavity wall ) $100 each

Question 11

What makes your pricing competitive?

Accepted Answer

As i am a growing business I would like all the work I can get and I do this by offering very competitive prices and as it is just me I won't be charging out employees at a higher rate

Question 12

How do you normally charge for your service?

Accepted Answer

I don't charge a call out fee and I sometimes would like to discuss or come out and have a look at your job so we are both on the same page about the work needing to be done as it is hard to quote from descriptions this is free of charge also and is a good way to meet before you choose who will be doing your work

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in anything residential and commercial eg RCDs , anything lighting. Power points, installation of any electrical appliance , rewires of old houses, board upgrades, smoke detector installations these are only a few things of many I'm positive any job you have I can do

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have 8 years experience in the electrical field mostly in residential and commercial but not limited to. There is no job to be or to small. I have my A grade electrical license and contractors license as well as a certificate in telecommunications

Chris Porter Electrical

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Are you an insured business and do you guarantee your work?

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