Frequently Asked Questions
Why should a customer hire you over another service provider?
As we rely heavily on customer recommendations it is vital that we maintain a high level of quality. We also remain extremely competitive and always try to beat other quotes.
Care, pride and quality are three points we always aim to achieve.
What experience, skills, qualifications or training do you have to make you the right person for the job?
We have been in the building industry for some time now and have been doing tile and floor removals during this period. We specialise in kitchen and bathroom strip outs and concrete grinding.
Is there a particular aspect of your trade or industry that you specialise in?
We specialise in kitchen and bathroom strip outs as well as concrete grinding.
The removal of floor coverings is also on our daily routine.
How do you normally charge for your service?
We usually send an invoice via email and ask for the monies to be transferred into our account otherwise customers can send it electronically whilst we are on site.
What makes your pricing competitive?
Keeping our overheads to a minimum helps us to keep our prices as low as possible without affecting the quality of work.
Are there any special offers you would like to offer to Oneflare customers?
If you mention one flare then Complete Strip would be more than happy to offer a 10% discount which is a very good offer.
What are the typical things that you need to know before you can provide a quote to a customer?
We need to know what kind of floor covering we are removing. If it's a bathroom we need to know if there is any furniture we are stripping out. The measurement of the area to be removed.
How can a customer save money before you start the work? Please give 3 tips
To avoid any extra costs ensure
- all furniture is removed from area where work is to be carried out
- all areas are sealed off which you don't wish to get dusty
- you are ready for us when we arrive as we often have more than one job per day
What makes you the most reliable and trustworthy person for the job?
As I have been doing this for some time and intend to continue doing the same thing for the foreseeable future I don't want any bad reviews or comebacks so I make sure all customers are happy with the final result.
What questions do customers commonly ask and how would you answer them?
Is the job noisy and dusty- answer is yes to both.
Should I let my surrounding neighbours know of the work- answer is yes.
Do I need to stay on the premises- answer is no.
What questions should a customer ask to hire the right service professional?
Do any companies recommend you- answer should be yes.
Have you done this work for some time- answer should be yes.
What do you like most about your job?
Its pleasing when customers see the finished result from us and just how little disruption was created. Seeing a happy customer always makes the day.
How did you decide to get into your line of work?
I've always been involved in the building sector and have done many jobs within the sector. I was last involved in doing renovations and sort of fell into continue doing this line of work.