Concrete Gem Services

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Reviews (15)

• Melanie J

  Oneflare review

  18 Oct 2021

  From the beginning we were impressed with Concrete Gem Services. From our initial enquiry to a prompt booking of a quote, to actually showing up on time and in person, we knew then Meg and Phil were going to impress. Professional, knowledgeable and very honest with the options available to us for our concreting, they listened to our ideas and came up with a project that worked within budget and our design. Meg was extremely patient in making changes along the way and responding almost immediately to all our queries at all times. When the team finally started, we were even happier. The boys were always on time, reliable, polite and friendly. The team delivered on exactly what was promised and we felt they were very patient and went the extra mile to make all the little changes to their preparation work just to please us and ensure the final product was what we wanted. The final driveway is great and exactly what we envisioned. Communication and Customer Service is a stand out with these guys. Highly responsive to all queries, direct, honest, patient and very reliable. We really appreciated all the updates each day that Meg sent so we knew what was happening at all times. We are very happy to recommend Concrete Gem Services.
• Sim A

  Oneflare review

  18 Oct 2021

  A big huge thumbs up to Concrete Gem Services for the great work carried out on our driveway, crossover and footpath reinstatement. Meg was such a joy to work with as she took us on a beautiful journey and from the first call enquiry to getting the quotes to pouring the final driveway and crossing. Her communication, professionalism and expertise were second to none! Meg, Phil and the team even went above the agreed scope of work and concreted extra portions of the footpath to achieve uniformity for us at no extra cost. Building our first home and dealing with Concrete Gem Services made this part of the build a breeze. Thanks Meg and Phil, I highly recommend you to anyone. My driveway and footpath crossing is testimony of your great work!
• O N

  Oneflare review

  11 Apr 2021

  We engaged Concrete GEM to finish our new home concreting and simple landscaping and we cannot recommend them enough! They accept any challenge with a great attitude and work hard to get the best results possible for their client. Their knowledge, expertise and reliability set them apart from their competition and the end product is excellent. They communicate so well with constant updates and explain every step of the project and make changes if requested. We had the team complete a variety of jobs for us from exposed aggregate concrete driveways and pathways, plain concrete pathways around the house and Council crossover and footpath. They have excellent relationships with Council and we have found working with Concrete Gem Services to be an effortless and very smooth process! 5 star recommendation for 5 star work.
• Kristy N

  Oneflare review

  06 Dec 2020

  All the stars for the Gem team. Meg, Phil and the crew were exceptional! From the detailed consultation and quoting to the finished product they were amazing. Great to have onsite and we couldn’t be happier with our new driveway. ⭐️⭐️⭐️⭐️⭐️
• David

  Oneflare review

  03 Dec 2020

  Concrete Gem did an exceptional job with my new exposed aggregate driveway. The quality of the job was excellent, they are very experienced and Meg's communication through the process was outstanding. The team was always on time, worked quickly and within the schedule they provided and everything was completed as per what was agreed. We received regular photos and updates at every stage and all our questions were answered. We felt comfortable and confident with Meg, Phil and their team. Additionally they liaised with Council to install our crossover and footpath and we passed all the inspections with no problems! Very happy with the overall service, professional attitude, excellent workmanship and dealings with Concrete Gem. I highly recommend Meg and her team. Thank you guys for a great job and a refreshing experience! All the best!

Frequently asked questions

• Are you an insured business and do you guarantee your work?

  Yes we are fully insured with $20 Million Public Liability Insurance and Products Insurance and we guarantee our work and are proud of what we deliver.

• Why should a customer hire you over another service provider?

  Concrete Gem Services are reliable, on time, honest and believe customers come first! We put our customers first and we deliver an exceptional service at a great price! We believe in honesty, integrity and doing the job right the first time. We communicate with you each step of the way!

Unique selling points

• Fully Insured with business and public liability insurance $20 Million

• Fully Vaccinated as per government requirements

• QR Check in processes in place

• Covid Safe Plans in place

• Experience, Reliability, Honesty and Expertise - our company values which we strive for with pride