Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a insured company name MJOK PTY LTD trading as CONNECTED TRADE SERVICES. We are QBCC registered. We offer a range of warranties and insurances with all our jobs completed and the correct registration details as per job.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I Jeremy Philpott the director of Connected Trade Services, have always been a hands on person and have always have enjoyed the building process and trades.

Question 3

What do you like most about your job?

Accepted Answer

The greatest achievement with each job we complete, is to walk away from it, knowing that the customer is happy with the quality and service provided.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

At CONNECTED TRADE SERVICES we have nothing to hide. We respect our clients valves and are happy to provided estimates for the job where possible. We plan to deliver a detailed and easy to read quotation on all quoted works.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We are a professional Plumbing, Gas, Drainage and Bathroom business. We provide ourselves upon quality guarantee and competitive on price. There is not much we do not do, from small home maintenance repairs, roofing and guttering, fencing, pool servicing and much more.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before providing a formal quote to our customers we like to inspect the project and the projects needs. in doing this we can make sure our client will receive our quality guarantee

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Organisation and planning, Availability and Informed decisions on what they want to create.  We are always willing to work with our customers.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Customers that continue to use our services will receive disconnected terms and conditions on return services they may require for there home.

Question 9

What makes your pricing competitive?

Accepted Answer

Honesty and reliability separate our business from the rest. We are always friendly and approachable and aim to deliver the highest quality services that we can to suit our customers needs.

Question 10

How do you normally charge for your service?

Accepted Answer

We charge a emergency call out fee for the same day service which we plan to attend too with-in 2-6 hrs from point of booking.  Building work we will always give our customers a honest and competitive quote in regards too the jobs requirements. each job is different and prices vary to suit.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Plumbing, Gas fitting, Roof Plumbing, fencing and a restricted builders licence for bathroom, kitchen and laundries and small projects. We have a vast Knowledge of the building industry

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I Jeremy Philpott the owner and director of the business has 17 years experience in the building industry. I hold a QBCC licence in plumbing, gas fitting, roof plumbing, fencing and a restricted builders licence for bathroom, kitchen and laundries.

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