Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes.  CED has comprehensive insurance and all work comes with at least a 6 month guarantee when materials are supplied by the company.

Question 2

What do you like most about your job?

Accepted Answer

The interaction with the customer and listening to their ideas.  Planning the job with the customer and then the joy when the power is turned back on and their creation comes to life.  Every one is different and that's our goal.  'Your ideas, our expertise '

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

All work is undertaken with care for the work area and cleaned up after completion.  Arrival to the job is given in a thirty minute time slot and should a hold up occur a phone call will be made to inform the customer of the situation.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

A prompt professional service delivered every time at a reasonable prices and using quality materials.  Flexible pricing options for materials supplied by customer.  NO CALL OUT FEE

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Preferably all job will be inspected prior to work commencing.  For simple jobs a few question will have to be asked depending on the job to identify to quickest way to complete the job

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Clear the work area of beds, sofas, appliances etc 2) Have a clear idea of works to be done and how you would like it to look as an end product 3) Think about your choices as redoing work that has already been done compromises efficiency and the quoted price

Question 7

What makes your pricing competitive?

Accepted Answer

Finding the quickest and most efficient way to complete the job is the key.  A range of option will be presented and the customer is left with the choice of how they would like it done.

Question 8

How do you normally charge for your service?

Accepted Answer

Prices start from $80 for a simple job such as faulty appliance detection or smoke/fire alarm compliance testing.  All quotes for jobs are free and come with no obligation.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I have extensive experience in the domestic and commercial sector of electrical installation, maintenance and inspection.  Rectification of faults in circuits and decorative lighting are both areas of specialisation.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I've over 10 years experience in the electrical industry working on a variety of projects.  This has equipped me with the skills and knowledge to deal with any job and propose the quickest most efficient way to complete your job in a timely and clean manner.

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