Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am fully insured for $5million public liability and my work/ products supplied is guaranteed for 12 months but I am flexible on my workmanship guarantee as I believe in quality work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I love the building and construction industry and enjoy the friendly nature of all the other associated trades and getting to know and service my clients needs to a very high standard.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have recently helped a customer save $500 a quarter on their power bill due to smart energy efficiency solutions.

Question 4

What do you like most about your job?

Accepted Answer

I reallly enjoying dealing with people and improving the look and feel of their home. I have been renovating myself for several years and love the feeling of improving a living space and home.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

A couple of important questions to ask an electrician: do you test all your work? Do you have a contracting and electrical licence?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question I get asked is " how much will this cost."  A question I too will ask several times a day. I will always do my best to get you the best value for money, as that is what we all want.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have always been a trustworthy person and believe what goes around comes around. I enjoy what I do and my reviews will show this.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

As Earth Electric Services, I am a small local business aiming to give you an enjoyable and friendly service from the start of the job to completion. I understand that everyone has a budget and I am happy to work with you to achieve what you want within your means.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What kind of work do you need done? what is your approximate budget? when do you want the work done ?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Save money by getting the job done right the first time!  Check to see if you are eligible for any cheaper tariffs (electricity rates) for your pool or electric hot water. Look into Led lighting to replace halogen or incandescent lights.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I am offering a 10% discount to first time customers and will help you apply for all eligible rewards offered by the government or Energex.

Question 12

What makes your pricing competitive?

Accepted Answer

My quotes are always competitive with other well respected businesses. I take the extra time to test all my work for safety and legal reasons and believe my quality of work and advice  is worth more than the cheapest quote.

Question 13

How do you normally charge for your service?

Accepted Answer

I am happy to organise a face to face meeting to discuss the work you require and can directly email you a quote or work on an hourly depending on the job and what would best suit your needs

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in lifestyle lighting. Garden, entertainment and security lighting to show off the best features of your outdoor areas and make your home a safer place to live.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have 8 years experience as an electrician and have installed over 60 split systems air conditioners within the Noosa area.

Earth Electric Services

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