Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Efficiency prides themselves on standing out from the rest of the cleaning companies out there. We 100 percent guarantee our work. We are also fully insured.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always loved the idea of owning a business and working for myself. I love helping people and thought this is a great business to do to achieve that goal.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Efficiency treats every customer the same. With the upmost respect. Whilst friendly and professional, we take pride in our work to insure our customers and clients are happy and satisfied.

Question 4

What do you like most about your job?

Accepted Answer

The satisfaction that a customer or client knows when they hire Efficiency that the job will be done right the first time.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can you guarantee your work?  The answer is yes. Do I have to be there when you are cleaning? The answer is no.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

If the Real estate is not satisfied with the bond clean, do you go back? The answer is yes. We will go back until the real estate is satisfied and you get your bond back.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are professional and we guarantee our work.  We also have a 100 percent guarantee that you will get your bond back .

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Efficiency care about your home or work place the same as if it were our own. We take pride in our work and make sure our customers are satisfied after every clean. We also have a 100 percent strike rate when it comes to getting your bond back.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How many bedrooms. how many bathrooms. Would the customer like their windows cleaned. Would the customer also like their carpets or floors steam cleaned.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A lot of the time, if you do the Bond clean yourself, the Real Estate Agent will send you back time and time again. We take all of the stress away by making sure the job is done properly the first time. The best tip would be to remove all your rubbish before your End of lease clean. The customer also saves on cleaning products by hiring Efficiency.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We have special offers and deals on our website weekly. We have great carpet cleaning deals and offer special on cleaning as well. Visit https://efficiencyservices.com.au

Question 12

What makes your pricing competitive?

Accepted Answer

We have looked at prices on the Gold Coast from other cleaning companies and most of them say," price starts from". Then they will add on extras after their starting price which ends up costing a fortune. Our price on our website are set prices and do not change.

Question 13

How do you normally charge for your service?

Accepted Answer

Efficiency has an ANZ fast pay portal that plugs into our work phone. If you have not got time to get to the bank when the job is finished, You can pay by card Their are many options to choose from, swipe, tap or EFTPOS. You can also pay by cash, bank transfer, or pay pal.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our team at Efficiency are all rounders so wether you require a bond clean, general clean or you need your carpets cleaned, Efficiency is an expert in all fields of cleaning.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our friendly staff are well trained and very courteous. They will assist you with any questions or inquiries that you may have.

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