Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes I am insured and I always guarantee my work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I enjoy the outdoors and interacting with people and giving people something to enjoy and be proud of.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

My best ones are the customers that are pleased with my work and call me back. I had a customer which I was only to repair a gate which I was then called back to  do some paving then called again to put up a new fence around the property so a dog could be bought and may I say she was a lovely lady.

Question 4

What do you like most about your job?

Accepted Answer

Seeing the client happy with the end result as much as I am.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you qualified - insured and reliable also to ask if the person has done these jobs previously.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Price and if the job can be done in the time allocated. What would be the best plants for the location and am i insured

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I value my reputation and my clients and turn up on the designated time and date or a courtesy call is made.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have many years experience 20 yrs in garden maintenance -paving - retainer walls & odd jobs. I am a man of my word suppose you could call me old school.When a date & time is stated I will be there or a courtesy call will be made with a time that you the client are happy with.I am happy to come out and to talk to you & get your ideas & vision of what you would like done around to your home and discuss with your input as to the end result.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What the client would like done  ie: materials as discussed access to property & quantities of materials.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Work out  with the client what they want done. 2) Discus what materials  & correct materials for the job 3) To ensure the materials are sorced from a reptubal supplier at the best price & job is done ontime

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free quotes & to turn up on designated dates & time with a smile.

Question 12

What makes your pricing competitive?

Accepted Answer

If there are savings to be made I pass these directly on to the customer as well as being competitive with other quotes from other businesses.

Question 13

How do you normally charge for your service?

Accepted Answer

By quote - inspection or as discussed with client.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Garden renovation work mulching - pruning - rubbish removal - mowing - trimming.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have 20 years experience in gardening - landscaping - maintenance. I have started 6 of my own business over those years successfully.

Red Belly Handyman and Garden Service

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