Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have all relevant insurances as required under victorian laws, have all correct insurances pub liability upto 10 million

Question 2

How did you decide to get into your line of work?

Accepted Answer

It runs in the family, traditions and techniques bought here all the way from italy, you can't get more professional than that

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

All my customers are my favourite, most notable was when I rendered a home that was entered into the top 5 homes of Australia awards

Question 4

What do you like most about your job?

Accepted Answer

How it looks once I have finished it, you w on t be disappointed as it will resemble a palace

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. do you speak english 2. will you damage my property? if render is not cleaned up before it dries it will damage whatever its stuck to 3. Do you know how to do your job properly

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1.what colour do you recommend Whatever colour you like 2.when do I pay you  3 installments of 1/3 of the total price each time

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I also hold security licences that have mandatory requirements that I am of good character and it's issued by Vic police

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Because I will complete my work as promised, make good any issues and leave you with a working product, you cant beat that promise.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1.What you want rendered. 2. Job start and end dates 3. measure length x height of wall 4. what finish/colour are you after 5. are there any large holes/are the walls straight 6. what equipment will we need to reach heights 7.are there obstacles in the way to work around

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Make sure the job is ready 2.Make sure there are no obstacles 3. Make sure we can access all heights

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All our quote are specials for Oneflare but if you want us to do the job then let's talk and we can work together to make you happy

Question 12

What makes your pricing competitive?

Accepted Answer

Our experience makes us stand out from the rest , the quality of materials and how clean we leave the job is what's important

Question 13

How do you normally charge for your service?

Accepted Answer

Per square metre is normally how we charge, but speak to us and we will quote you for final price

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All types of Cement and Acrylic Rendering, small jobs, big jobs, fireplaces, retaining walls, front fences, whole houses, any wall!

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 12 years hands on experience in this industry, i have done work for the CSIRO that required precision work to be completed, 12 renderers later they called me and i successfully completed the works requested.

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