Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured for public and products liability, as well as property under our control. We offer a no-worries workmanship guarantee and we only use high quality products with proper warranties.

Question 2

What do you like most about your job?

Accepted Answer

Here at Franklin Bell we absolutely love meeting new people. But there's one thing we enjoy even more, and that's the way our customers thank us for a job done perfectly. Nothing beats the feeling we get when a customer is delighted with our work.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should look for a contractor that is responsive and approachable. Their contractor should also be able to produce all relevant licences and insurance certificates upon request.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How soon can you do it? It really depends on the type of work and the area. In some areas, our staff are busier, and sometimes if a job is small, we can fit it in between larger projects.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We respond to every call, email and message we get. We are always on time. Our staff are friendly, well-presented and well mannered. We provide a high quality service at an affordable price and we provide great solutions for all kinds of electrical and data cabling challenges.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Very few contractors are able to continually maintain the service levels that we offer. All our customer service processes are completely automated and we have internal policies that govern how quickly and efficiently we respond to our customers every need.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know quantities, distances and types of products required. We also need to know whether work can be done during business hours, the suburb and also whether we will be supplying materials or not.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

By making sure your contractor understand the exact scope of the work. If we quote on something that is only partially explained or communicated, we have to allow time for unexpected delays.

Question 9

What makes your pricing competitive?

Accepted Answer

Our operations are streamlined to provide quick turnaround and high efficiency, resulting in cost saving for our customers. It also means that apart from the cost-saving, our customers get their jobs done quickly.

Question 10

How do you normally charge for your service?

Accepted Answer

Usually we provide a fixed price quote upfront, however there are some exceptions, such as fault finding. As far as possible, we give it our best effort to help our customers understand their costs before they commit to it.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in complete fit-out solutions for small to medium businesses. We can provide turn-key electrical and data cabling solutions for new and expanding offices.

Franklin Bell Electrical And Data Contractors Pty Ltd

Business contact details

Business description

Browse security system experts by suburb

Services

Qualifications

Add your review

Reviews (2)

Frequently asked questions

Are you an insured business and do you guarantee your work?

What do you like most about your job?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps