Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

At all phases of the project we ask for clarification and sign off, including before launch of a project - so you are fully in the loop. Following your website launch we offer a monthly Website Maintenance & Support plan, that covers your security, software updates and nightly backups.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We love the creative application of technology and really making that work for our customers online. We totally enjoy telling other people’s stories and helping them to grow their businesses online.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

LIFESTART (NDIS) are very special to us as was the launch of their new website. Here's what the CEO said about us - “Get in the Loop are innovative in their thinking and willing to test new and challenging ideas in partnership with us to deliver a very professional product".

Question 4

What do you like most about your job?

Accepted Answer

We love working with passionate business owners that really excel in what they are doing and value the experience and talent of a team like Get in the Loop. We push the creative application of technology and really enjoy making that work for our customers online.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have they been in business? What projects have they worked on? Is any of the work outsourced? What does their ongoing support consist of and pricing?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

These are initially covered in our Website and Business Questionnaire - which is free to access, fill out and for us to then follow up with you in a FREE Discovery Meeting or Call.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Please look at our client testimonials on our website inside Projects - we've worked with some of the largest corporations in Australia and New Zealand.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Since 1997, we've provided web marketing, design, ecommerce and support services to corporations through to not-for-profit organisations and small business.  We love what we do.   It's a complex and changing landscape online for business owners.   We get that.   So when you work with us, our focus will be on your business outcomes. Your dreams and objectives. Your online conversions of visitors to customers.  Not the techno babble.  You'll also get the actual business owners at Get in the Loop.   So let's talk about your next project!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

As per our website and business questionnaire, all the key information is asked for that will help us to determine the best approach and pricing for your project.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We have a great Website and Business Questionnaire which covers all the key ares of your business needs and where you want to go. It's simple to complete online and will provide you some real clarity on your vision and comfort for how we ill be working with you.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Book a FREE discovery meeting and let’s talk about how we can create your web marketing roadmap to plan your online future.

Question 12

What makes your pricing competitive?

Accepted Answer

We don't compete on price. We're not the cheapest and we're not the most expensive. You get the owners of Get in the Loop - not juniors. We have a vested interest in your business and its success. We’re here with you every step of the way.

Question 13

How do you normally charge for your service?

Accepted Answer

We have a range of website packages for you to choose from. Plus we offer customised pricing per your needs for more advanced design integrating ecommerce payments and other additional functionality.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We work closely with small to medium businesses to help entrepreneurs shine online. We specialise in website design, online stores, email marketing and social media. Our discovery meeting gives us the opportunity to get to know your story and understand what you want to achieve online.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We’ve helped brands like Sony, Telstra, Lend Lease, Acer, Panasonic move into the digital world . Today’s online options for business owners to maximise their growth and profits has never been better… or more distracting and overwhelming! That’s why it’s worth getting a FREE discovery meeting with us first to discuss your business and what you want to achieve with it. We’ll help bring some clarity and achievable steps for you to work with us on.

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