Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We guarantee all our work.  We work until you the customer are 100% happy with the desired result.  We treat all our customers as though they are family

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

I had a client that wanted cost effective face lift of here entire garden.  I Suggested that a simple top coat of fresh Mulch and simple trimming back of all the trees and Hedges on the property would give it a fresh and inviting look.  After completing the works she was astounded at the transformation of her gardens.

Question 3

What do you like most about your job?

Accepted Answer

I really enjoy interacting with the clients and getting their perspective on what they want done to their place,  I also really enjoy seeing the end result and the satisfaction on the clients face.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q; How much do you charge? A; I charge according to the amount of days that is required to complete a job plus materials.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I was taught at a young age that 'Early is on time' and I live to that everyday.  I have 4 amazing children and they are my life.  I do everything to help them out and show them what it is to be a nice and trusting person.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Well, frankly, we are the perfect fit you are looking for. with 10+ years of hands on experience. We know what works and what doesn’t and deliver results! As a customer we believe you require a business that listens to what you want and add's suggestions to what you already have in mind.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

It is hard to know exactly what anyone really needs for a quote.  However the best thing is to actually meet up and discuss your needs and wants and to also survey the area in question

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

When you use our service you will receive 5% off the quoted job and we guarantee you will 100% satisfied with our work

Question 9

What makes your pricing competitive?

Accepted Answer

With having minimal overheads and minimal staffing requirements we can keep our pricing at a very competitive rate.  There will always be people that will undercharge and they don't guarantee their work, but we DO.

Question 10

How do you normally charge for your service?

Accepted Answer

it all comes down to the specific job on how we charge.  If we were to mow your lawns then payment is due immediately.  When we do a medium to large landscaping job then that is when we will ask for 50% upfront to cover some of the cost for the materials and then balance is payable on Completion of project.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in Landscaping and Lawn maintenance.  Whether you need your lawn mowed, a brand new lawn, retaining wall, or even a cost effective freshen up of your existing yard.  We can help you

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 15 years experience in Horticulture and Landscaping.  I specialise in Installing new lawns. I have completed a Cert 2 in Horticulture and a Cert 3 in landscaping.  I have worked in many trade industries and there is not much I haven't done

Gold Coast Lawn and Landscaping

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