Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Green Leaf are fully insured and offer a Satisfaction Guarantee for all our work. We will not leave the site until you are happy with our work or if needed we will arrange to come back to complete any work at no extra cost.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I decided to start working in the tree and garden industry because i love the outdoors and nature and i find working on trees and in gardens hard work but very rewarding and therapeutic.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We Havent got a favourite!! But theres been allot of stories told over the years and we enjoy all of them.

Question 4

What do you like most about your job?

Accepted Answer

I like meeting new people on a daily basis and once there garden job is done i like seeing them happy.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are they insured? Are they qualified or experienced at the job there Gna do? Do they have any good reviews?  Green leaf tree and garden solutions says yes to all these questions.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

They ask if we can maintain there property on a regular basis once a garden cleanup has been done. My answer is always yes and i book them in on a day that is convenient for the customer.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Green Leaf are a customer focused family business and pride ourselves on providing a quality personalised service as is proven by our 100% 5 star customer ratings and glowing reviews.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Green leaf maintains a 100% 5 star rating from our customers. We guarantee you will be happy with our services and will want to share your experiences with all your friends and family, just as our previous customers have. Read our reviews here... www.greenleafsolutions.com.au

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Ideally we prefer pictures of all work required to enable us to offer an exact quote, alternatively we can arrange a time to visit the site and offer a quote on the spot.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If the customer disposes of  the greenwaste themselves.  If The customer is having a tree removed they can choose to have it cut into firewood and left on property.  If the customer is a regular client we will give discounts.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We believe we provide a value for money business, Where customers save money going with us and still get the quality of work

Question 12

What makes your pricing competitive?

Accepted Answer

Green Leaf are constantly researching the current market in our industry to ensure we are offering our clients the best value possible. We also always ask our customers to review our service on completion of all work to ensure we are doing everything we can to meet our clients expectations.

Question 13

How do you normally charge for your service?

Accepted Answer

Green Leaf will issue an invoice prior to commencing work and accept cash or card (Visa, Mastercard) on the day of the job.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Green Leaf specialise in Garden Clean-ups, Hedging & Pruning and all aspects of Tree Pruning and Removals. We also offer a High Pressure Cleaning Service for driveways and Pool Surrounds.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Green Leaf tree & garden specialists are professionally qualified with years of experience in Australia and England and we have take Certificates in horticulture and Arboriculture. We also insist on maintaining a current St Johns First Aid Certificate at all times.

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