To meet our high standards, all verified business qualifications have been reviewed by Oneflare.
Completed Jobs (24)
Cleaner Job VerifiedSousan , Templestowe Lower, VICApril 20, 2018
I am shopping around for our corporate building. It is a 2 year (22) appartements. We are looking for a relabile and good local cleaner.Review 12 May (last edited 12 May)
Sam and his team did a great job, we are very pleased with the outcome!
Window Cleaning Job VerifiedPhillip , Wheelers Hill, VICNovember 21, 2017
glass pool fence to be done also<br /><br /><em>Updated 21 Nov 2017 at 03:33pm: I would prefer if the window cleaning can be done on Thursday afternoon and or anytime Friday</em>
Window Cleaning Job VerifiedIrene , Camberwell, VICNovember 21, 2017
Type of job: Residential, Number of windows: More than 15 windows, Windows to be cleaned: From both sides, Levels: Number of stories: 2, Other objects to clean: No thanks, Is a recurring job: I'm not sure, When: As soon as possibleReview 20 Dec 2017
Very hard working team
Cleaner Job VerifiedSher , Berwick, VICNovember 04, 2017
Every Saturday Cleaning Service- 2 hours/ weekly. Vacuum, mop and bathrooms cleaning. 2 bedroom, 3 bathrooms. Can add other task based on requirements for the weekReview 17 Nov 2017 (last edited 17 Nov 2017)
Sam arrived on time and cleaned my bathrooms. They are sparkling clean. Good job Sam! -Sher
Cleaner Job VerifiedRenu , Glen Waverley, VICSeptember 23, 2017
Type of clean: House cleaning, Type of clean: Recurrent general clean, Kitchen Clean needed: Yes, Number of rooms: Number of bathrooms: 3, Number of bedrooms: 2, Is a recurring job: Yes, Frequency: Fortnightly, Level of service: I'm not sure, When: As soon as possible
Cleaner Job VerifiedChristian H , Southbank, VICSeptember 18, 2017
Single bedroom apartment needing regular cleaning, bed sheets changed and 5 shirts ironed.Review 26 Sep 2017
Window Cleaning Job VerifiedGeorgia G , Braeside, VICSeptember 18, 2017
We have a bar in a factory/warehouse so there's about 8 or 9 long windows that will need to be cleaned on a regular basis about every 3 weeks or so. We're looking a for a good reliable company that we can continue on with in to the future. Thanks!Review 28 Sep 2017
They did an outstanding job and were extremely friendly and helpful
Cleaner Job VerifiedMaxine L , Kensington, VICSeptember 16, 2017
Type of clean: Oven cleaning, Type of property: Residential, Components that need cleaning: Oven, Cooktop, Other objects to clean: No thanks, Other objects to clean: Oven and cooktop clean only, Other (please specify), When: As soon as possibleReview 20 Sep 2017 (last edited 20 Sep 2017)
Quick to quote. Turned up on time. Did a fantastic job. Responded to calls and texts. Friendly and courteous service. Definitely recommend Sam!Sumudu Chaminda Udawatta replied20 Sep 2017
Hi Maxine Thank you so much for your kind words. My aim is to always do my best to exceed the expectations of my clients. I hope we have done that today for you. Looking forward to hear from you again. Kind regards Sam Heavenly touch property servicesCleaner Job VerifiedHelen , Wheelers Hill, VICSeptember 08, 2017
There is one bathroom and seperate toilet. I need dusting done top to bottom, ledges, mopping, vacuming, kitchen benches, clean stove top, cob webs,Cleaner Job VerifiedMelissa S , Wheelers Hill, VICSeptember 03, 2017
I'm after vaccuming 2 large living areas, cleaning 3 toilets and 2 bathrooms. Also mopping the kitchen and living area. I'm after a 3 hour service to be completed weekly.Office Cleaning Job VerifiedAisha , Carlton, VICSeptember 02, 2017
Type of property: Office, Size of the area: More than 150 sqm, Is a recurring job: Yes, Frequency: Monthly, Level of service: I'm happy to pay for premium service, When: Any time that worksReview 26 Sep 2017
Aisha hired Heavenly Touch Property Services for their Office Cleaning job.End Of Lease Cleaning Job VerifiedMelissa H , Rowville, VICAugust 18, 2017
Hello, I am hoping to receive a quote for an end of lease clean in Rowville (post code 3178). We would be looking at getting it done on Saturday the 9th of September. Full clean: 2 bedrooms (carpeted, will also need steam/dry cleaning), 1 bathroom (separate toilet) with double size shower, laundry, open plan living/kitchen, outdoor windows, etc. Small house on a half block. If you could please email me a quote, it would be much appreciated. Thank you, Melissa HonanReview 18 Sep 2017
I could not be happier with the cleaning job Heavenly Touch Property Services did for my husband and I when we vacated a rental property. Sam communicated with me promptly in the lead-up to the clean, to keep me informed every step of the way. They were very accommodating (we had to change the ... I could not be happier with the cleaning job Heavenly Touch Property Services did for my husband and I when we vacated a rental property. Sam communicated with me promptly in the lead-up to the clean, to keep me informed every step of the way. They were very accommodating (we had to change the date of the clean, and had to leave keys hidden for access) - this was no trouble and happily worked around. The clean itself was IMMACULATE! The property was in a better state that it was when we moved in, and even better than any professional clean we had had done throughout our tenancy. Quite simply, you will not find a better cleaner, and you can stop your search here. You will not be disappointed in any way, shape, or form. From start to finish, I was thrilled with the service of Heavenly Touch Property Services, and you will be too. Thank you again for a fantastic job! Read moreSumudu Chaminda Udawatta replied18 Sep 2017
Hi Melissa thank you so much for being so generous with your kind words. I believe in honesty and being tranparent with my clients to make the process easier for everyone. I always do my best to keep them happy. Thank you once again for trusting our services and pay us even before the job start... Hi Melissa thank you so much for being so generous with your kind words. I believe in honesty and being tranparent with my clients to make the process easier for everyone. I always do my best to keep them happy. Thank you once again for trusting our services and pay us even before the job started. Kind regards Sam Heavenly touch property servicesCleaner Job VerifiedMimma M , Clyde, VICAugust 07, 2017
Large kitchen living dining area, separate lounge room, timber floors throughout , carpet in 4 bedrooms. Available site inspection times: Monday Tuesday Wednesday eveningsCleaner Job VerifiedNadine , Ferntree Gully, VICAugust 03, 2017
Type of clean: House cleaning, Type of clean: Recurrent general clean, Kitchen Clean needed: Yes, Number of rooms: Number of bathrooms: 2, Number of bedrooms: 2, Is a recurring job: Yes, Frequency: Weekly, Level of service: I'm on a tight budget, When: As soon as possibleCleaner Job VerifiedDarren T , Mulgrave, VICJune 29, 2017
Good Morning, I current have a property at 23 suemar st Mulgrave that is leased out to the department of housing. there have been contractors doing works at the property and they are process of finishing up there works and i would like the house cleaned so the department can move tenants back in.the house is currently vacant. kind regards Darren ThompsonCleaner Job VerifiedBrooke M , Moorabbin, VICJune 18, 2017
The house is empty, I need it cleaned for settlement tomorrow by 12 noon. Can someone come to clean today Sunday or early Monday morning please. Wood floors .Review 20 Jun 2017
Sam and his team were reliable and efficient. They did a beautiful job with smiles to boot. I highly recommend you use their services. Many thanks Sam & blessings. BrookeCleaner Job VerifiedYolandie , Cranbourne, VICJune 17, 2017
We want someone trustworthy to come in for a weekly clean of the house, including vaccuuming, mopping, bathrooms, toilets, surfaces etc.Review 03 Jul 2017 (last edited 03 Jul 2017)
We are very impressed with Sam's great work and so glad we chose his company to take care of our regular cleaning needs. Thanks SamSumudu Chaminda Udawatta replied03 Jul 2017
Thank you very much for your kind words. We always love a positive feedback from our customers.Oven Cleaning Job VerifiedCarrie , Malvern East, VICMay 11, 2017
Urgent jobReview 23 May 2017 (last edited 23 May 2017)
Sam was a positive delight to work with . He was extremely professional and efficient . I can highly recommend his company Carrie - Malvern EastCleaner Job VerifiedGill , Beaconsfield Upper, VICMarch 26, 2017
We are after a cleaner to clean for about 4 hours once a month. Mainly to dust, vaccum and mop floors and clean 2 bathrooms and 1 powder room. Our house is average size, with floorboards in kitchen/meals and lounge area and carpeted bedrooms.Cleaner Job VerifiedDiana , Berwick, VICMarch 23, 2017
Type of clean: House cleaning, Type of clean: Deep cleaning service, Kitchen Clean needed: Yes, Number of rooms: Number of bathrooms: 2, Number of bedrooms: 3, Level of service: I'm happy to pay for premium serviceReview 25 Mar 2017
Responded immediately. All interactions were prompt. Price was fair.Cleaner Job VerifiedShanta V , Glen Waverley, VICMarch 20, 2017
Double storey house.. prefer Fri mornings.Review 28 Mar 2017 (last edited 28 Mar 2017)
Shanta Vilash hired Heavenly Touch Property Services for their Cleaner job.House Cleaning Job VerifiedSuparna , Toorak, VICMarch 17, 2017
Type of clean: Recurrent general clean, Kitchen Clean needed: Yes, Number of rooms: Number of bathrooms: 2, Number of bedrooms: 2, Level of service: I'm not sureReview 02 May 2017 (last edited 02 May 2017)
Suparna hired Heavenly Touch Property Services for their House Cleaning job.Cleaner Job VerifiedDavid T , Wantirna, VICMarch 14, 2017
Type of clean: House cleaning, Type of clean: Recurrent general clean, Kitchen Clean needed: No thanks, Number of rooms: Number of bathrooms: 2, Number of bedrooms: 3, Level of service: I'm not sureReview 28 Mar 2017
Extremely happy with the service.Cleaner Job VerifiedPatricia D , Bonbeach, VICFebruary 01, 2017
Type of clean: House cleaning, Type of clean: Recurrent general clean, Kitchen Clean needed: Yes, Number of rooms: Number of bathrooms: 2, Number of bedrooms: 3, Level of service: I'm not sure
Other Reviews (0)
Frequently Asked Questions
Why should a customer hire you over another service provider?
We want to be the first company that comes to your mind when you thought of any cleaning job. So we work hard to deliver the best possible level of service beyond your expectations. In case if you are still not satisfied with our work we will re do it at no extra cost for you.
What experience, skills, qualifications or training do you have to make you the right person for the job?
We've got hands on experience for 14 years in the cleaning industry. We have worked for many companies over that period of time learning necessary skills and acquiring the knowledge to be the best.
Is there a particular aspect of your trade or industry that you specialise in?
We are specialize in all aspects of residential cleaning. We have over 30 clients that we serve regularly on weekly and fortnightly basis all around Melbourne. In the mean time we work with lots of real estate agents providing bond cleaning services for their tenants.
How do you normally charge for your service?
Each job has different aspects that are unique to it. So we prefer to cover all of them by providing an accurate quote by visiting the job prior to start. We quote an estimate for no of hours for the job and charge at Hourly rate set by us.
What makes your pricing competitive?
We don't go by set price instead we listen to our customers requirements and then quote a price. We do our best to deliver what customers needs. So the price they pay is what they wants to pay.
Are there any special offers you would like to offer to Oneflare customers?
If they are happy with my service and refer us to their friends and families , each time we get a new job the referring person will get a 5% discount on their next cleaning bill.
What are the typical things that you need to know before you can provide a quote to a customer?
Details of the property( How many bedrooms, bathrooms etc)
What type of cleaning(Regular, once off, Bond cleaning)
can we visit the property before we start to give an accurate quote?
Are you an insured business and do you guarantee your work?
Yes we are an insured business and we provide guarantee on our work to be of satisfaction to our client. If not we will fix it with in 48hrs. Please note that we will not refund any payments due to our service promise.
What makes you the most reliable and trustworthy person for the job?
We been trusted for the last 14 years by our clients and we've been serving them with integrity and accountability. We also provide a nation police check history to give you peace of mind.
What questions should a customer ask to hire the right service professional?
Previous customer references
Years of experience
Are you a registered business
Can you legally work in Australia
Police Clearance Certificate
Public Liability Insurance
What do you like most about your job?
We love helping people who are time poor. We like to make their life easier by taking the cleaning out of their busy lives and let them enjoy the precious time doing what they like to do.
How did you decide to get into your line of work?
i have worked in banking industry for many years providing the best possible customer service experience. I always wanted to go beyond the corporate world and extend my services to people with out boundaries or limitations. So i decided to start my own business and do what i like to do.
How can a customer save money before you start the work? Please give 3 tips
By Providing accurate information about the job.
By maintaining a regular cleaning schedule.
By providing clear access to the property ( Parking facility etc)
What questions do customers commonly ask and how would you answer them?
how much do you charge? I would like to provide a more accurate quote by visiting the property.
Do you guarantee my bond? I can guarantee my work to get your bond back. However my guarantee is limited to my workmanship.