Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes! I am an insured business. I am insured with GIO for $10, 000, 000 for public liability and products liability.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I once cleaned a townhouse for a real estate agent who is very pedantic. I managed to win her over for regular cleans. She wrote this in a text; AND I just noticed she got the scratch out of my kitchen bench where the other lady dragged the pot plant! Seriously... we need more Neffie's in the world!

Question 4

What do you like most about your job?

Accepted Answer

I love cleaning homes and am very passionate about cleaning because it is therapeutic for me.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is done in a general clean? Hourly rate? Years of experience? Products used?  Is equipment provided by cleaner?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers usually ask about my background experience with cleaning and I usually answer them with over 7 years experience working for different cleaning companies across the Illawarra and Riverina.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am professional, passionate, confident and always work with integrity. I am punctual and have excellent communication skills both written/oral.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Because we offer a reasonable hourly rate that is backed with over 7 years experience where we pay close attention to detail and always strive to be thorough throughout our cleans.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A few things I need to know before providing a quote is number of bathrooms, number of bedrooms and type of house, for example, townhouse, house, apartment, unit.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Not at this stage.

Question 11

What makes your pricing competitive?

Accepted Answer

A general clean from a service provider would cost around $40-$50 an hour. A general house clean from me will cost only $30 an hour.

Question 12

How do you normally charge for your service?

Accepted Answer

Cash or direct debit.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in domestic cleaning only as this aspect of cleaning is what I enjoy most. Domestic cleaning is one of my biggest strengths and I prefer domestic cleaning over commercial and/or industrial cleaning.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Skills & training in domestic/residential cleaning provide by professional cleaner/trainer in Wollongong NSW. Also trained in end of lease by professional cleaner of 20 years experience.

Millennial Maid

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Are you an insured business and do you guarantee your work?

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Millennial Maid Verified Business

Business contact details

Opening hours

Business description

Accepted payment methods

Browse cleaner experts by suburb

Services

Qualifications

Add your review

Reviews (3)

Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Millennial Maid