Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we insure our company up to $20M and guarantee our work to be of the highest quality, fully compliant with Australian standards

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have been in business for over 10 years, and have never been defected by an inspector. This is a very special attribute of our business, and it shows our passion to get the job done RIGHT.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We are renowned for top quality work - 95% of the customer sites we visit contain defective electrical work which we remedy, keeping you and your loved ones safe and sound.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

we need to know the full scope - what needs to be done, the context (Environment variables) - where the work is to be done and the timeframe - when it needs to be done by.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Try to detail the work required completely, this will keep you from unwanted nasty surprises and increases in price - Pay for quality, by evaluating the supplier on their value not their price. If you get a cheap job now, it could mean expensive rework later to make the job compliant.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer a same-day callout service for most jobs, during working hours. If we cannot be available immediately, then we will get there ASAP and get you out of trouble.

Question 7

What makes your pricing competitive?

Accepted Answer

We are competitively priced because we keep our overheads low and maintain our quality high. This is important to note - Not all tradespeople maintain high quality, because they are willing to compromise quality for speed, so they can move onto the next job.

Question 8

How do you normally charge for your service?

Accepted Answer

We charge a low cost hourly rate for most of our work, however you can receive a fixed price quote upon request.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in the most challenging and tricky jobs, in transport, fault finding, installation and demolition fields of work. We can do any job, ranging from big to small.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Not only do we hold our A grade electrical licenses, but also hold qualifications as Electrical Engineer - this helps you rest assured that your job will be safe, compliant and top quality.

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