Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a fully insured business and we offer a lifetime guarantee on all of our work. If the work is faulty due to our workmanship then we provide a free service to rectify any issues!

Question 2

What do you like most about your job?

Accepted Answer

I enjoy seeing happy customers and the difference a good job can make to any space in the family home!

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have a REC Licence? Do you have an A Grade Licence? Do you have public liability insurance?  Do you offer a lifetime guarantee?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is your availability? We are typically available at any stage, however, we may be booked out as much as a week in advance at some points in time. If your job is an emergency it will be made a priority!

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

JMF Electrical Victoria have a strong affliation with other large companies such as Anytime Fitness Sunbury. This demonstrates the trust they have in us, allowing us access to their facilities at any stage.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

JMF Electrical Victoria believe in developing a lasting relationship with our customers. We strongly disagree with the grab the cash and dash mentality that most other electrical contractors have. We choose to use high quality materials which compliment our high quality workmanship.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

-The type of work required is essential to know before we can provide a quote -The location of the work required? -Have you received any other quotes?

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Check if the breaker in the switchboard has tripped if you have no power or lighting Clear any work area to save time on labour costs when we come to do the work. Time spent cleaning out areas that need to be accessed is wasted time for the customer!

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

10% off the total invoice for the month of April! Offer is valid until the 30th of April on all works above $200

Question 10

What makes your pricing competitive?

Accepted Answer

I believe in paying a little more for piece of mind. This means that whilst we might be a little bit more expensive than the other competing electrical companies out there, we do the job right the first time and with the highest quality workmanship! We offer a lifetime warranty on all work.

Question 11

How do you normally charge for your service?

Accepted Answer

JMF Electrical Victoria accept a varity of payment methods. These include the following methods:  -Direct Deposit  -Paypal -Credit Card -Cash

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Domestic and Commercial Works  -New Installations -Existing Installations -Smoke Alarms -TV and Data -Power -Lighting -CBUS -Faults -Repairs -Emergency 24/7 Call Out

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

-A Grade Electrician -Registered Electrical Contractor -Austel Licence -High Risk Work Licence -Hazardous Areas Licence -White Card OHS Licence -Working With Childrens Check Licence -Working at Heights Licence -CPR/LVR Licence -Confined Space Licence

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