Question 1

How did you decide to get into your line of work?

Accepted Answer

As I personally have a Diploma in Agricultural Science & my Son Brad and business Partner have been in business since 1999 we have struck up a landscaping business that is second to none, My agriukltural background  has given myself and of course Brad the ability to create self perpetuating/sustainable environmenatly landscapesthat use natural phenomena i.e. rainfall, indigenous Australian flora to create s3lf suufficienrt landscdape forCommerial & Reidential applications

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

We were engaged by Cheryl and John Hansen of Mooroolbark to refurbish the whole of their backyard starting from an extended double garage being elevated right around to the back corner of their home and totally making this total area dog proof. Everytime John would return home in the early afternoon from work we would say to him we have had to make some changes to our plans to fit in with the the aesthetics with the the total landscape we were endeavouring to create for them  John got to the stage where he would say just do what you you have to do and we did The pics of our landscape appear in the accompanying pics of our Landscape Projects

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Show me your list of testimonials of total satisfied completed client landscape projects that I may contact - proof of any completed landscape projects to clients satisfaction and provide client details - evidence and proof of all landscape projects completed and client satisfaction with the provision of completed client contact informatiion

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most commonly asked question on a potential clients inquiry is how much is the landscape project is going to cost particularly over the telephone before we have even had a chance to totally view the landscape project   We request an immediate onsite view of the landscape project at hand as there is so many unknowns in any Landscape project outside of a verbal description

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Landscapeology - Landsape Melbourne

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We would like to personally make an appointment and come out and view your Landscape Project in its entirety

Question 7

What makes your pricing competitive?

Accepted Answer

Our pricing accounts for providing our Client with the best case scenario in the first instance  ....to achieve the Clients Total Satisfaction for Their overall Landscape Project

Question 8

How do you normally charge for your service?

Accepted Answer

We arrange an appointment and go out and view the pending Landscape Project. We then measure up and evaluate all Customer requirements and formulate a pricing structure back to the Client

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in the erection of all styles pf retaining walls and all types and styles of paving of paving

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Landscapeology Landscaping Services Melbourne a family business was born in 1999 from the restructure of Bradlee Property Services Landscaping Division.  Since that time Jeff Lees has been General Manager and has vast experience within the landscaping industry with project management design and installation of fine landscaping.  Jeff Lees had a rural upbringing on irrigation dairy/beef/cropping properties in the Maffra Sale area of Gippsalnd and has a Degree in Agricultural Science (Melbourne University).  Jeff also handles all media, advertising and internet activities including website development, YouTube Landscape Melbourne Video Channel, Landscape Melbourne Facebook and Landscape Melbourne Twitter accounts.  Brad Lees since inception of Landscape Melbourne has been Operations Manager for the day to day running of the business, formulating quotations, sourcing project input materials and managing projects Brad also has a Limited Building License with the Building Commission.

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