Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured. We guarantee work outlined in the quote.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I decided to pursue gardening straight after school. My love for plants and enjoying beautiful outdoor spaces has been a lifelong passion.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I deeply enjoy the relationship aspect of my business, most of my clients have become like family and once we finish getting the garden looking stunning we sit, have coffee and enjoy it together. One of the best parts of my day for sure.

Question 4

What do you like most about your job?

Accepted Answer

Getting Our Clients out into their Gardens enjoying themselves

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Firstly ask yourself, does this feel like a person I can have a good relationship with? Do they seem to care about what they're doing? Do they have a positive attitude? Are they knowledgeable and do they have good ideas?

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

This is my family business, I started this with my Dad back in 2007 and it's been an amazing journey in my development as a man. It's given me a lot and I'm grateful to be out there working in Gardens and working with people who love their gardens.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We provide quality service. Every time. Taking time to understand your needs and delivering exactly what you've asked for is the backbone of our business.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1/ The size of the garden areas 2/ The Vision of the best possible outcome 3/ Any parameters we need to work within?

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Have your green bin ready so that we can save you cost on rubbish removal. 2) Have a clear vision of exactly how you want your garden to look, so that we can save time once we begin the project. 3) Purchase bulk products through us to save time and money.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Refer us to a friend and you both receive 5% off your next gardening project.  All quotes are free of charge.

Question 11

What makes your pricing competitive?

Accepted Answer

We charge the industry average, but provide a service that incorporates much more experience than the average company

Question 12

How do you normally charge for your service?

Accepted Answer

Hourly rate for labour plus the cost of materials and waste removal

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Garden makeovers and maintenance

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

My wife, Ava, and I have run our family owned gardening business for 14 years. We also employ a carpenter to help with building jobs such as decks and pergolas.

Lavish Gardens

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