Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All work is guaranteed and we hold: Public Liabilty Insurance  Home building warranty insurance  Business liability insurance  This insures everyone is protected in the event of an incident

Question 2

How did you decide to get into your line of work?

Accepted Answer

Tried three jobs within the building industryout of school and Carpentry just felt the most natural. Havn’t looked back and keep learning and growing to one day hopefully hand it over to my kids

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

The best one would be when we were given a list of items to be completed that needed to be done to bring a clients home up to date and we were able to complete every task with minimal fuss and drama. Our client Jenny loved having us in her home and we have been back again for other works

Question 4

What do you like most about your job?

Accepted Answer

Helping clients to achieve their dream home renovations.  From the first meeting that involves a stressed out and cautious home owner to seeing them grow and gain confidence in us and the industry is a great thing.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can I see your qualifications? Do you have a current job similar to mine or a reference ? What insurances do you hold ? What is your current timeline ?  A business/individual that can present all of these things is running a legitimate business .

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Our most common question we get is around pricing.  While we are not the cheapest around what you do get is great service, a quality job using quality materials and we guarantee our work . We are here to stay so you be assured that whether it’s 1 year or 7 we will be around to assist you .

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We treat every job like we were doing it for our own family.  This means no dodgy materials,no corner cutting and a completed job that will exceed its minimum service life.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are a local family owned and operated business who are fully insured and strive to deliver a quality result first time, everytime.  We know that your time is important so we guarantee to be ontime from the initial meeting all the way through to the completion of your project.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The main three things include: 1:ACCURATE SCOPE OF WORK/JOB DESCRIPTION AND/OR PLANS 2:BUDGET 3:DESIRED COMMENCEMENT DATE 4:LOCATION Having these questions included ensures an accurate and timely estimate

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Having a plan/design and stay with it throughout. We assist with the planning of the job so that nearly every aspect can be accounted for at the very beginning minimising downtime and additional material and labour costs

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare customers that have jobs/roles in the Emergency response fields ie:police,ambulance,firefighting (rural&volunteer) and SES are given 5% off the labour price on all jobs.

Question 12

What makes your pricing competitive?

Accepted Answer

Efficient time management and running of jobs as well as guarantees on our workmanship . Efficient completion times = money saved

Question 13

How do you normally charge for your service?

Accepted Answer

We provide two pricing structures. 1: Fixed day rate . Good for longer duration jobs as labour component is set from the very beginning removing the risk of a labour cost blowout 2: Quoted price.  A fixed price that covers materials and labour.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in timber decking as well as bathroom renovations and general carpentry tasks. We love one off custom builds and if you can imagine it we can build it!

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have a solid background in home renovations including kitchens,bathrooms,decks and patios as well as preventative/ reactive home maintenance. Owner of the business is the main caprenter with cert 3&4 training in building/construction as well as first aid,working at heights and EWP certificates.

Wharton Built

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Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

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About Oneflare

Oneflare group

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Wharton Built Verified Business

Business contact details

Business description

Browse carpenter experts by suburb

Services

Qualifications

Add your review

Reviews (3)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Wharton Built