Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We guarantee a happy client outcome. While we work with our clients and have some limits on the number of changes we will do everything in our power to ensure our clients love their outcomes.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I always loved designing right from an early age. Design has never been tedious or boring and to say I love my work is simply true.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

All our customers have different stories. Each one contains the simple message that our branding and understanding of our clients service or product has changed they way they do busines.

Question 4

What do you like most about your job?

Accepted Answer

Creating something from nothing and seeing each part work well together will always result in benefits to the client. Hearing from clienst how their business has grown through our branding process is very satisfying.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do they understand the branding process and do they understand the product or service before the design process begins. The end result will either be disjointed or flow well together.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Question one. How long does a website take? It depends on the number of pages needed, how much information is provided and how much customisation work is necessary.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are both passionate about design and loyal to our customers. We value above all else a good and  healthy relationship endeavoring to meet beyond our clients expectations.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

With over 20 years experience in the industry Media muscle is defined by it's strategic approach to the entire service or product. Our emphasis is on strong branding!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to understand the vision and purpose of your business before we start work. This helps us meet the right target and will also help you redefine your approach.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

You can save money by following the below two tips: 1. Do your own content writing for your website. We may need to adjust it but it gives us an insight into your vision for your company 2. Don't go for the cheapest quote for your identity or branding. In the long run it will cost your heavily. Use an experienced and qualified company to represent you.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

No special offers

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing structure is competitive as we don't carry the large overheads of a bigger company and yet we have equal if not better skills and experience to draw from.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge at an hourly rate but each campaign is unique and will be quoted based on its requirements. Our websites are categorised into Basic, Partially customised and Fully customsed.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

WE sepecialise in branded Wed Design and development in particular the wordpress platform. We also specialise in the complete branding exercise from Identity to secondary branding.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have a 3 year Graphic design diploma with the skill set of Strategic Branding, Photoshop, Indesign, Xara, Dreamwweaver, Wordpress, website design and development, SEO and social media

Media Muscle

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