Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully ensured with public liability insurance and our work cover insurance, we care abut you and also we care our team.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I founded Merccy's Home Care Service in 2012 based on the principles of integrity, compassion and excellence. In the beginning, as a single-person operation, I cleaned three houses a day operating out of my home. Merccy's Home care continued to grow based on referrals from our satisfied clients. We will go the extra mile to exceed your expectations. You have our promise!

Question 3

What do you like most about your job?

Accepted Answer

The satisfaction of my clients, knowing they will enjoy the free time with their families and leaving them a healthy and clean home

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I Build my business in base of recommendations of my clients, I believe the honest, hard work are the foundation in get a good reputation in your business, I did start this business by my own, today I have a great team, they share the same passion like me.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Why chose Merccy's Home Care Cleaning Service?  The difference is our people. At Merccy's Home Care Cleaning Service, our responsible, reliable, experienced and skilled cleaners always go the extra mile to provide exceptional service to our clients, many of whom have trusted Merccy's Home Care Service to satisfy their Domestic & Commercial cleaning needs since our company began.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To give you a great quote please try to give me the more information as a you can, like how many rooms, what type the job do  you require, if you want once off clean or ongoing cleaning.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If we have to do a vacate clean, please make sure the house does not have any furniture, that will make our job more clean. if you want a domestic clean please make sure the all your items like toys, cloths are packed away that will save time and we can spend that time doing other things in your home.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Merccy and her Cleaners appreciate your custom and strive to perform our duties to a high standard with the aim for happy clients, customer retention and word of mouth recommendations to your friends and colleagues. We are happy to receive your feedback and comments. We are thoroughly committed to the continuous improvement of our operations and devoted in providing the BEST house cleaning services that you can find

Merccy's Home Care Cleaning Service

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