Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured and we guarantee all our work. If the client is not 100% satisfied with our work then we dont want to be paid. We are happy to provide as many revisions as possible to get the job done right.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Working in the construction and landscaping industry for over 20 years has given me the opportunity to see how rewarding this line of work can be.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

All our clients are amazing to deal with. We feel that we build a special relationship with all our clients.

Question 4

What do you like most about your job?

Accepted Answer

We love being able to fulfill peoples dreams and aspirations. Imagination and creativity is the key to our line of work. At times the work is very challenging. But this is what makes our work so rewarding.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

We at Metro Designs believe that the client needs to feel confident that they are dealing with a company that cares about the clients needs . We also believe experience and knowledge is the key. But we also find that you need to be easy to communicate with.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We commonly get asked about the time frame,budgets and expertise. Not every task is the same, so every job has different requirements and different skill sets. What Metro Designs tries to do is to ensure that we have the right person for the job working on that particular task.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I believe that our attention to detail is paramount in this type of work. We believe that listening to the client and their needs are what makes us reliable.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We guarantee that you don't pay any money until your happy with our work. We guarantee satisfaction with our expert designers and contractors.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We would ideally like to know what they hope to achieve as an end design. Do they have a building budget in mind. Time frame in which they want the project completed. Size of the project. Purpose of the drawings

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We advise that the customer do as much planning in advance as possible.  Have a plan in mind as to what you hope to achieve.  Any examples of the what you are hoping to achieve can also save time. With saving time you are saving money.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will be happy to offer free of charge a brief render of what their home or any building project may look like

Question 12

What makes your pricing competitive?

Accepted Answer

We have a team of experts that all have a special niche that allows them to get the job done quickly and efficiently. All our agents work remotely from their homes which allows us to save on office costs

Question 13

How do you normally charge for your service?

Accepted Answer

We will get a brief on the project and provide you a fixed fee. We will request a small deposit all fully refundable if you dont proceed.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in converting your old run down home to something amazing and minimal costs. We create amazing landscape designs

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our Team at Metro Designs have been designing and creating homes,commercial space, cafes and restaurants for the past 30 years

Metro Design & Construct

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