Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured and offer a 100% satisfaction Guarantee - we want to do business with you forever and watch you grow

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

The team at Cloud MSN have been fantastic. The quality of service is phenomenal, and their attention  to detail, along with their willingness to go the extra mile for their clients, means we can confidently throw them challenge after challenge and know we’ll get the best possible result

Question 3

What do you like most about your job?

Accepted Answer

The best part of our job is that we get to help all kinds of businesses grow. Whether it's through acquiring new customers, selling more to existing customers or finding a more efficient way of doing things, helping your best get results is why we love what we do.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can you help me grow my business? Can you help me reduce costs? Can you help me build loyal customers? Can you help me deliver better customer service? Can you help me engage my audience?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

At Cloud MSN, We do what is needed to get your project done on time and to your satisfaction. No job is too big or too small. Our friendly personnel in both Sydney and Brisbane can help you as much or as little as you need.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

99% on time delivery and customer satisfaction. With Over 12 years in business, servicing the same customer base. We will help your business grow.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We service Brisbane and Sydney and have been looking after our growing client base for 12 years. We are efficient, professional and will always help your business!

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. What are your goals and your product or service 2. Who is your target market  3. What is driving your inquiry 4. Have you seen other businesses in your industry do something similar and what do you like and not like about them.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Understand your goals and your product or service 2. Understand your target market 3. Ensure that your investment will be returned to you in 4 - 6 weeks

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are happy to provide you with a no-obligation, free consultation with recommendations! This will include: • A Detailed recommendation customised to your business needs • Project management from inception to delivery with regular checkpoints and open communication • Australia-based help desk available to all customers

Question 11

What makes your pricing competitive?

Accepted Answer

We always aim to deliver more for the same price as our competitors. Our business development focus means that we only engage with clients that will see an immediate to short term return on investment.

Question 12

How do you normally charge for your service?

Accepted Answer

We have solutions for all business sizes and are passionate about helping your business grow. We only take on clients that we believe we can assist in generating a return on their investment.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Direct Marketing, Business Development, Lead Generation, Customer engagement, Driving efficiency,Traditional Print and Direct Mail, Graphic Design, Loyalty, M commerce, Web and App development

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have a dedicated and fully qualified team of  professionals who strive to help you grow your business. We only employ people who understand business growth and have strong commercial acumen. Being creative isn't enough, results are what speak the loudest.

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