Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Morgan Electrical is Fully insured and we stand by our High quality workmanship and standards. You can be sure of satisfaction guaranteed service.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I am a 3rd generation Brisbane based Electrician, with my grandfather first providing services in 1960 throughout Brisbane. It was only natural that i wanted to follow in my fathers and grandfathers foot steps.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We received a call from an elderly lady requesting we look at a halogen down light  making a funny noise in her lounge room. No other electrical contractors were interested as the job was too small. Upon investigating on site that day we found it had started a small fire.

Question 4

What do you like most about your job?

Accepted Answer

Completing a job and seeing the customers satisfaction in our work. Providing solutions where our competitors have not achieved results.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do they offer satisfaction guaranteed service? Is it their field of expertise and do they have examples of previous jobs

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q. Should i change my Halogen lamps to LED globes? A. Changing from halogen to LED globes is by far one of the best energy saving techniques a home or shop owner can do. Not only are they more cost effective they are a lot safer. Halogen globes are a big cause of house fires due to the amount of heat they emit.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

You can trust Morgan Electrical to provide the right electrical solution, after all - we have been servicing the Brisbane region for over 15 years. Our repeat customers are our testimonials.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

SAFE, RELIABLE & TRUSTED Domestic and Commercial solutions. Morgan Electrical provides tailored solutions that are on-time and within budget, delivering the highest quality, first time, every time!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Location and type of installation eg house, unit or shopfront Accessibility of the work area eg ceiling space, brick or timber construction Time frames for the work window.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Detailed descriptions of the work required Allow a site visit to enable us to give the most accurate quote and estimates Purchasing their own fittings from distributors during SALE periods.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

First hour rate of $120/hr will be reduced to standard flat rate of $90/hr for any work greater than 2 hrs

Question 12

What makes your pricing competitive?

Accepted Answer

Our quality and workmanship is of the highest standard on every single job we perform, small or big we pride ourselves on being the best.

Question 13

How do you normally charge for your service?

Accepted Answer

Mon - Fri 6am -6pm No Call out / Service fee  between Mon - Fri 6am - 6pm $90/hr Flat rate  After hours Sat - Sun $90 Call out fee $90/hr  Min Charge is 1 Hour ( 7 days )

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Renovations and alterations, Testing and Fault finding. Delivering the industries best standards and workmanship on every job we perform. Strong network and partnership with other trades to offer you a one stop shop.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Advanced Diploma Electrical Engineering - Fault finding and testing specialist Renovation and alterations experts achieving result driven outcomes for every client

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