Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we guarantee our work, and we are responsible for any damage caused by our employees. We have public liability insurance cover.

Question 2

What do you like most about your job?

Accepted Answer

The surprise or satisfied look that the customers have once they see the results of our service.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will it take to complete the cleaning? For most properties that do not require extra work, the cleaning is completed in 1 day.  What is included in end of lease cleaning? Walls, Floors (sweep and mop), Bathroom/s, Kitchen, Bedrooms, Laundry, Windows ( internal), out side windows (if accessible), ventilation fans. Carpet cleaning attracts additional costs.   Will I get my bond back? Yes you will get your bond back, we have a bond back guarantee.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Since the establishment of Nexlev Property Services, we have had zero complaints about our service, our customers are satisfied, our cleaners are honest and responsible, and we have had 100% of bonds returned to our customers.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Nexlev Property Services has over 5 years experience in the cleaning industry. Our customer are always satisfied, and we guarantee your satisfaction with our cleaning services.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Scope of the job?  Time frame?  Expected results?  Condition of the property to be cleaned?  Availability?  Furnished or not furnished?

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Remove any unnecessary items from the property.  Ensure the property is in a normal condition.   Book your cleaning service at least one week in advance to avoid expedition costs.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

First time customers get a 5% discount. There's a 10% cash back for all referrals. So tell your friends about Nexlev Property Services and get a gift equal to 10% of the price. Conditions apply.

Question 9

What makes your pricing competitive?

Accepted Answer

We do not add unnecessary costs to our services. Our quotes and visits to inspect properties are free of charge. You never need to call us back to incomplete jobs, but if you do, it is still for free.

Question 10

How do you normally charge for your service?

Accepted Answer

We have set prices for 1, 2, 3, and 4 bedroom apartments/houses. For all other types of properties, the prices may vary depending on other factors such as; condition, size, and type of property.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in End of Lease Cleaning.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We follow the standards in line with best practice for the cleaning profession. We use the best methods to effectively and efficiently clean your property and leave it sparkling. All our cleaners are very professional, experienced and well trained to complete their duties to the customer's satisfaction.

Nexlev Property Services

Business contact details

Business description

Browse cleaner experts by suburb

Services

Qualifications

Add your review

Frequently asked questions

Are you an insured business and do you guarantee your work?

What do you like most about your job?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps