Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we do Guarantee our business and we are sure that customers will not regret taking on us

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are your staff all Police Cleared with References Are your services guaranteed

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Have  you got references to back your service up?  Yes is the answer Do you have a website or a facebook page?  Yes look on Facebook under Ozclean

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We are unique service where we listen to clients needs and wishes.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know how big the property is, what are your requirements, how many hours are you looking for.  If it is a vacate clean we need to know if you would like us to quote for windows and carpets too

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Taking us on will save them time and money

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

The start of November we are going to give away 5 new clients with a 10% discount on all regular cleans and 20% on all vacate cleans

Question 8

What makes your pricing competitive?

Accepted Answer

We are competitive because we bespoke our service to clients needs and wishes.

Question 9

How do you normally charge for your service?

Accepted Answer

It varies from job to job, hence why we like to visit the property before giving a price out so that we can give you an accurate price.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Executive Homes where we look after all the maintenance of the household chores.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

The company is run by two individuals that have worked in management and know what it takes to keep clients and customers happy.

Oz Clean

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