Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are not only insured up to $20,000,000 for public and products liability, but also stand behind our work to gurantee customer satisfaction every step of the way.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

We take every precaution to stop the spread of COVID-19, but do not require customers to disclose their COVID-19 vaccination status.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

The COVID-19 measures we have in place include frequently washing hands, maintaining social distancing, avoidance of touching sensory body parts and staying home if showing signs of fever, coughing and/or difficulty breathing.

Question 4

How did you decide to get into your line of work?

Accepted Answer

After spending many years in property management, our director had a vision to expand into construction. He believed that construction was a vital industry and would be the building block in developing the nation in the long term. We love creating buildings and spaces that connect communities, provide jobs and improve society as a whole.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our clients had a dream to open a restaurant at the heart of Chinatown, Sydney. After many years of holding back on that dream, he finally had the courage to put this into reality. Working closely with Studio Hiyaku, OZ Design Build was able to help our client build the Cinna Bar right at the heart of Chinatown, Sydney. It is now a thriving venue which attracts thousands of people throughout the year.

Question 6

What do you like most about your job?

Accepted Answer

The satisfaction we see in our clients is the best thing about our job job. It empowers us to strive to the best of our ability for every following project.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

Before hiring any service professional, the customer should always request their licences, check they are insured and see their portfolio of projects.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The two most commonly asked questions we receive are to do with our competitive pricing and our past projects. We ask customers to compare our quotation with other companies and see for themselves our competitive rates. We also show customers a plethora of past projects we have completed to put their mind at ease.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are not only fully insured in what we do, but we also have one of the best company portfolios in the market. Our previous clients will vouch for all the jobs we have completed for them. This is our strongest factor that can prove our reliability and trustworthiness in the industry.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

We have over 15 years of experience in the industry and will stand behind the quality of our work.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Although every quotation would need to be tailored separately, we typically need to know the location of the project, the rough date the project would need to be completed and the quality range required for the project.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The customer should have some idea of the final product in mind to avoid continuous changes, ensure most of their questions are addressed early so as to avoid missing items later in the project and allow room in their budget of 10% to cover minor unforeseeable changes.

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Get in touch with our team and refer to our Oneflare profile to get an additional discount.

Question 14

What makes your pricing competitive?

Accepted Answer

Unlike our competitors, we do not put high margins in any of our managment fees. This ensures the customer gets the best rate in the market.

Question 15

How do you normally charge for your service?

Accepted Answer

We have flexible payment options for customers.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Although we have worked on various different types of projects, a lot of customers enjoy our kitchen and bathroom renovations. It is something that we have mastered over the years and has been a staple of our branding in many building exhibitions.

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are fully qualified and have all the necessary licences to complete any building or renovation project.

OZ Design Build

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Business contact details

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Business description

Browse builder experts by suburb

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Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Unique selling points

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

OZ Design Build