Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We guarantee all our work in writing and we stand by our warranty.  If we do the work, we ensure that it is of the highest quality.

Question 2

What do you like most about your job?

Accepted Answer

We love leaving our clients with a fantastic looking shower or new tiling and knowing that they will be happy for years to come.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers with leaking showers often ask us if we need to remove tiles to repair the problem.  In many cases this is not necessary and we can seal their shower with our high quality epoxy sealants, leaving their shower leak free, mould free and easy to clean for many years to come.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our company takes great pride in providing an excellent service at a very low price.  We are proud to offer the best quality products at the lowest prices and we endeavour to ensure our clients are completely happy with all work carried out.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We provide a speciality service when resealing showers and regrouting.  Our epoxy sealants and grouts are state of the art, high grade products, specifically designed for shower repairs and guaranteed in writing.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To provide an accurate quotation we need to ask a few details.  What is the area you need tiled/repaired?  How large is the area?  What type of tiling do you require?  Do you require waterproofing?  Is your shower currently leaking anddo you know where from?  Is your shower base tiled/polymarble?

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We can offer anyone using the Oneflare service a discount of 10% upon mention of this add.  This is our way of showing you how much we value your work.

Question 8

What makes your pricing competitive?

Accepted Answer

Our pricing is extremely competitive because we are a small family business and don't have huge overheads that large companies must cover in their costs.

Question 9

How do you normally charge for your service?

Accepted Answer

Payment is strictly immediately upon completion of services.  We do not provide eftpos services, however you can pay directly to our account via internet banking.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Whilst we have extensive experience in all aspects of floor and wall tiling, we specialize in repairing leaking showers, without the need to remove tiles and without the use of silicones.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over 30 years experience in tiling, waterproofing and shower leak repairs.  All work is guaranteed in writing and we stand by the products we use.

Perfection Tiling & Bathrooms

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