Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have public liability insurance which covers any accident or mishap caused during the course of my work. I also use the highest standard of materials for all my jobs, so guaranteeing my work is not a problem. I rectify all issues free of charge.

Question 2

What do you like most about your job?

Accepted Answer

I like to transform a plain room into something extraordinary by designing and installing beautiful lighting that creates mesmerising shadows and soft reflections

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Will I be given a certificate of compliance? Are you insured? Do you have an Electrical Contractors licence? Will I be given a written quote?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: What brand gear do you use? A: Mainly Clipsal and Hager  Q: Do you guarantee your work A: Yes absolutely  Q: How much experience do you have? A: 11 years  Q: Do you charge a callout fee A: No  Q: What areas do you service? A: I service all of Adelaide and the greater metropolitan are

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I pride my business on being prompt and reliable. Strong work ethics and customer service skills make me one of the best in the business, also backed up by a long history of police clearances.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We're always prompt, polite and professional. Our work is of the highest standard and at a reasonable price. Our Quotes are free and so is our advice.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Is your house brick veneer (Bricks on the outside and timber framework covered by gyprock on the inside) What roof covering do you have? (Tile, corrugated iron, asbestos) Is your roof flat or is it pitched? How high are your ceilings? How old is your house?

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have a chat to us about what you want to do first - we have loads of experience with all types of electrical work  If its lighting you need, our job is easier if you've already gone out and picked the ones you want.

Question 9

What makes your pricing competitive?

Accepted Answer

A wealth of experience in the construction industry and the ability to work efficiently & effectively and great understanding of construction in general.

Question 10

How do you normally charge for your service?

Accepted Answer

I don't charge a callout fee and I quote for free. All my work is competitively quoted to achieve an affordable price.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specialising in -   Lighting layout and design LED lighting upgrades  Ceiling fans  Pendant Lighting Downlights Safety Switches  Switchboard / Distribution board upgrades Kitchen & Bathroom renovations

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Extensive experience in home wiring, lighting and design.  A strong understanding of in-home electrical safety.  Excellent fault finding skills.  Great attention to detail. Fast worker with excellent communication skills.

Prime Electric Solutions

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