Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully covered with Public Liability Insurance and guarantee our workmanship for a minimum of 12 months dependant on the job.

Question 2

How did you decide to get into your line of work?

Accepted Answer

As a practical person I knew that like a CEO of any company has to be multi skilled I too could utilise my natural practical abilities and learn multiple trades in order to layer my skills and provide a full renovation service to clients looking for a streamlined stress free service.

Question 3

What do you like most about your job?

Accepted Answer

We love creating beautiful spaces and seeing the journey through with the client from the initial design to the finishing touches.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Is this the final cost or are there likely to be any variations? What options are there available to me from layout through to design? Can I contact a previous client for reference?

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We pride ourselves on excellent workmanship always. We want our clients to be fully informed and empowered throughout the process. We are reliable and focused on excellent customer service. This is not just a job, we are fully invested in creating beautiful spaces for people.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Shop around for product, don't buy everything from one place and check out online options. We can advise on what quality to expect from different brands. 2) Do your homework, lots of tradies make their money from variations, we pride ourselves on thorough investigations and no surprises.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are offering a 10% discount on works scheduled between now and the end of June 2020 for Oneflare customers.

Question 8

How do you normally charge for your service?

Accepted Answer

For renovations we take a deposit up front to cover our outlay and the balance is invoiced at completion. Smaller jobs are invoiced and payable on completion.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Bathroom and Kitchen Renovations but can undertake all aspects of plumbing, home maintenance and home renovations as required also undertaking commercial renovations.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a multi skilled tradesman who first learnt the art of tiling from my step father at only 15, realising that I was a practical person through and through, I quickly decided to expand my skillset into plumbing and completed my apprenticeship, since then I have also added carpentry to my skillset.

Red Rose Renovations Pty Ltd

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