Jobs completed by Rugs N Rats Carpet Care & Pest Control (3)
Jobs completed (3)
Elspeth hired Rugs N Rats Carpet Care & Pest ControlVerifiedOct 6, 2018Job Type: General Carpet Cleaning (Steam and Dry)Location: Buderim, QLDType of clean: I'm not sure, Number of rooms: Number of furnished rooms: 2, Size of the area: I'm not sure, When: As soon as possibleElspeth's review
Guy was Punctual, efficient and pleasant. Thankyou.Oct 10, 2018
James hired Rugs N Rats Carpet Care & Pest ControlVerifiedSep 24, 2018Job Type: Steam Carpet CleaningLocation: Mountain Creek, QLDJob Description: Looking to have 3 bedroom carpets cleaned and if possible a rug in the lounge room.James' review
Very good service by Guy and was able to accommodate a change of day at short notice. Highly recommendedOct 18, 2018
Jenni hired Rugs N Rats Carpet Care & Pest ControlVerifiedSep 11, 2018Job Type: Steam Carpet CleaningLocation: Golden Beach, QLDType of clean: Steam cleaning (deep clean, more drying time), Number of rooms: Number of unfurnished rooms: 6, Size of the area: 15 to 50 sqm, When: Around the 18th of Sept 2018Jenni's review
Jenni hired Rugs N Rats Carpet Care & Pest Control for their Carpet Cleaning job.Sep 12, 2018Guy replied
Hi Jenni, Thanks for choosing Rugs N Rats for your service. Can you please confirm a date and time in which you would like the job completed? Many Thanks, Guy Rugs N Rats.Sep 12, 2018
More reviews (1)
VerifiedLast edited Sep 10, 2018
Guy done a great job getting rid of German cockroaches at my restaurant. I previously used a different company for 3 months with no results. When Guy treated my restaurant they were gone in 3 days and put monitoring stations out to monitor numbers. Very very happy
Frequently Asked Questions
Why should a customer hire you over another service provider?
Rugs N rats Carpet Care & Pest Control are locally owned & Operated, Not a franchise.
Owner Operated not employees
12 month warranty on ALL pest control products
24/7 Help Line
Same day bookings available
real estate recommended
What experience, skills, qualifications or training do you have to make you the right person for the job?
Adv Diploma - OHSA
Adv Diploma - T&A
25 yrs combined experience
Cert IV - GP
CPPPMT - Timber Pest
Is there a particular aspect of your trade or industry that you specialise in?
We specialise in the following:
Tile & Grout Cleaning
Upholstery & Mattress cleaning
Rug steam cleaning
How do you normally charge for your service?
Per Room for carpet cleaning
Size of house for pest control
Per sqr mtr for tile cleaning
Per Seat for Upholstery Cleaning
Size of Mattress for mattress cleaning
What makes your pricing competitive?
Rugs N rats are not your average carpet cleaner & pest controller
we back our products with a genuine warranty
we use the best equipment money can buy straight from the USA rather than the small portable machines 90% of others use.
Are there any special offers you would like to offer to Oneflare customers?
Rugs & Rats carpet care and pest control would like to offer Oneflare Customers 10% off there next service. no strings attached.
How can a customer save money before you start the work? Please give 3 tips
You can remove any furniture from the carpeted areas prior to our arrival.
Vacuum or mop floors before our arrival
What are the typical things that you need to know before you can provide a quote to a customer?
how many bedrooms you wish to be steam cleaned
how many living areas or dining areas you wish to be steam cleaned
if there are stains on the carpeted areas
size of house for pest control
Are you an insured business and do you guarantee your work?
Rugs n rats carpet care & pest control are fully insured & we offer a 12 month warrenty on all of our pest control products
What makes you the most reliable and trustworthy person for the job?
we are owner operators not employees so your job directly effects our business. we strive on getting the best p[possible outcome for you pest control & carpet cleaning needs
What questions do customers commonly ask and how would you answer them?
whats the difference between a portable carpet cleaning machine and a truck mounted machine?
Truckmounted machines are about 5-6 times the price of your normal portable machines, they have nearly 3 times the amount of suction as apposed to the portable machines & 2 x the amount of steam pressure
What questions should a customer ask to hire the right service professional?
Do you operate with a truckmounted machine or a portable machine?
Are you Insured?
How much experience do you have?
what products do you use?
why are you different from the rest?
What do you like most about your job?
Meeting new people, Taking about whats new, i love giving customers good results such as stain removal or cockroach extermination
Do you have a favourite customer story you would like to share?
A new client rung with a cockroach problem in a commercial kitchen, they had not been able to get rid of them for 6 months. i used a chemical specifically designed for the type of cockroach and in 4 days colony of cockroaches was completely eradicated.
How did you decide to get into your line of work?
Father/son business, who doesn't want to grow up being like there father? i like being driven for results and this line of work is all about delivering results to your clients