Serene Facility Group

Qualifications

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Reviews (25)

• Catherine W

  NEW

  Oneflare review

  25 Dec 2025

  The team was professional, friendly, and very thorough. Every area was cleaned properly, especially the oven and bathrooms. The property looked inspection-ready and we had no complaints from the agent.
• Derya T

  NEW

  Oneflare review

  20 Dec 2025

  Great communication, punctual team, and the attention to detail was excellent — bathrooms, kitchen, and carpets all came up like new. Got our bond back without any issues. Thank you!
• Jenny C

  NEW

  Oneflare review

  16 Dec 2025

  Absolutely fantastic bond clean! The team arrived on time, worked efficiently, and left the place spotless. The agent was happy with the final result. Highly recommend!
• Gaurang D

  NEW

  Oneflare review

  11 Dec 2025

  Excellent job with our bond cleaning. The team was professional, thorough, and left the property looking spotless. Our real estate was very happy and our bond was fully refunded – highly recommended.
• Duncan

  NEW

  Oneflare review

  01 Dec 2025

  They only received one star because you can’t choose zero. This has been the worst cleaning experience I have ever had. At one stage they were hanging up every time I called — they only answered once I hid my caller ID. Communication was terrible, the cleaning was below standard, and they tried to add additional costs for tasks that every other bond clean includes as part of a standard service. I had to chase them repeatedly just to get an invoice. They did not return to address any of the issues identified after the real estate inspection, and they argued about what they were willing to rectify. They failed to show up on two separate occasions after promising they would return to fix the work they were meant to complete the first time. I paid $1,000 for the clean. Two workers arrived at 8:00 AM to complete a full bond clean on a 4-bed, 2-bath house, including carpets and pet/flea treatment — and then texted me at 11:35 AM to say they were finished. Completely unacceptable.

Unique selling points

• 1. 100% Bond Back Guarantee 2. Eco-Friendly Cleaning Solutions 3. Advanced Stain Removal Technology 4. Flexible Scheduling 5. Trained & Certified Technicians