Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am a fully insured business . And I 100% guarantee my work and that's why I use the best equipment because I wouldn't want to have to come back to a job because of cheap faulty equipment for the sake of saving a couple of dollars

Question 2

How did you decide to get into your line of work?

Accepted Answer

Wasn't good enough to become a golfer .. And I had an electrician doing work at my parents house which looked interesting , so I asked for some work experience

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I was working on a job in the middle of summer and it was just awful .. Come three o'clock I had just finished and the owners invited me to stay for a bbq and a dip in the pool . After a hard day in the sun , it was much appreciated

Question 4

What do you like most about your job?

Accepted Answer

Every job is different .  I like It most when a customer has an idea in their head and when Iv completed the work it's just like they imagined .

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

I would ask what products do you use ?? Do you have insurance ?? Ask to see electrical license , as a lot of companies send out apprentices

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What's your house like is the most common question in regards to lighting . My reply is lighting is a individual opinion I personally like my living room Not to bright so I can watch tv with the lights on without glaze on the tv

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I'm a local tradesman with a young family I try my very best to gain the customers trust as I'm working on their property . I also like it when previous customers leave reviews so new customers can Read honest and independent reviews

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Honest hard working have good reviews on true local I'm number 1 on the listing ! I have reviews on my Facebook page . Website is currently under construction .. I only use the best materials .  I am always on time and very polite and if I can save you money I will.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Roof tile / tin Timber or steel structure roof Single storey or double house. Single phase power or three phase .

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Planning the electrical light layout . Don't over install down lights you can always add more later ...  Move any furniture obstructing the work area .  Once the work has started , try giving the workers some room to move about

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Replace old halogen down light globes and transformers to LED globes and drivers for as little as $30 each includes plug top in the roof  Split system 2.5 kW  back 2 back  Air conditioning supply & installed $1350  Mount TV to wall supplying bracket $140 home automation  Fibaro from $3980

Question 12

What makes your pricing competitive?

Accepted Answer

With not being a large company I don't have the office staff or factory unit to pay for so my over heads are very low meaning I can pass on a cheaper rate to my customers

Question 13

How do you normally charge for your service?

Accepted Answer

Most jobs i can quote  as I know how much material costs and how long a job roughly takes . This way the customer doesn't have the worry of is the tradesman milking the job . Faults will be charged at a hourly rate

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

i have a very wide range of skills . My strongest aspects would be problem solving , finding faults and home automation

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have ten years experience ranging from domestic commercial industrial and mining .. My last few years have been supervisory roles . My qualification are as follows A grade electrician  Contractor Air conditioning  High voltage  Instrumentation  Home automation  Security / cctv Data

Smart Choice Electrical & Air Conditioning

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